DePaula Ford - Service Center

Friendly, organized, complete and professional. I loved the video the service tech did! the video the service tech did! More

We delivered the car early he night before. Our repair took longer than expected due t the wrong break rotors were delivered twice. I will say, thank you to the device department for staying later, after took longer than expected due t the wrong break rotors were delivered twice. I will say, thank you to the device department for staying later, after normal business hours, to endure my car was completed. Our service manager was Lenny. He made the troubling experience easier to deal with. Thanks how’s our to the mechanics who stay late, appreciate everyone’s time. Job well done. More

Crystal was an outstanding rep for your service department. We are greatfull to her for handling our emergency department. We are greatfull to her for handling our emergency More

Poor communication Phone messages not returned Never Poor communication Phone messages not returned Never able to speak wit original estimator Confusion between Chevrolet andFord Poor communication Phone messages not returned Never able to speak wit original estimator Confusion between Chevrolet andFord More

Attentive to my questions, concerns and needs. Work was done as promised. Took the time to show me one of the features of my FOB which I had not been able to figure out. done as promised. Took the time to show me one of the features of my FOB which I had not been able to figure out. More

Easy to schedule appointments. Courteous and knowledgeable staff. Great work overall. knowledgeable staff. Great work overall. More

I was surprised at how much it cost to replace my passenger-side mirror. My car was taken care of pretty quickly and Lenny was very helpful and I am still appalled at the expense. passenger-side mirror. My car was taken care of pretty quickly and Lenny was very helpful and I am still appalled at the expense. More

Good efficient service, timely and extremely professional. Reason I have all required maintenance and service done there. Only place my 2 vehicles have been taken care of over past 7 1/2 years professional. Reason I have all required maintenance and service done there. Only place my 2 vehicles have been taken care of over past 7 1/2 years More

I was in a hurry and they got me in and quickly More

Very hard to get in because they are always busy, but they are very nice. My technician seemed very nice as well. they are very nice. My technician seemed very nice as well. More