2,370 Reviews of DePaula Ford - Service Center
Service folks are always professional and friendly. Super accommodating as well. I would totally recommend to others. Service timely, organized and fast, met expectations. Thanks. accommodating as well. I would totally recommend to others. Service timely, organized and fast, met expectations. Thanks. More
My service visit met all of what I expected.Car was ready within the time promised.Received my video inspection. My customer service representative was wonderful. ready within the time promised.Received my video inspection. My customer service representative was wonderful. More
The reason for my latest visit was to get an estimate on having my broken mirror replaced. The video I received by text, showing me what they'd found during inspection was the best. I will get the items r having my broken mirror replaced. The video I received by text, showing me what they'd found during inspection was the best. I will get the items repaired along with the new mirror. More
Service was fine and timely for a Saturday. I did not appreciate being told my cabin filter needed to be replaced when I had just replaced it a month before but I understand the technician not taking it appreciate being told my cabin filter needed to be replaced when I had just replaced it a month before but I understand the technician not taking it all apart to check it since it is a little complicated but I don’t like that they assumed it needed to be replaced. More
Alicia was very helpful in getting our damaged car in to the body shop and was very helpful through the process of getting our car repaired and back to us . The body shop put it back to original condition. the body shop and was very helpful through the process of getting our car repaired and back to us . The body shop put it back to original condition. More
Service is always been wonderful there Lenny does a great job for me I’m sure he does it for everybody else to I want to thank him and you for the service that you provide thank you job for me I’m sure he does it for everybody else to I want to thank him and you for the service that you provide thank you More
Fast and thorough Crystal was friendly and was anxious to make sure I had all my concerns taken care of . Crustal Blackman whom I had dealt with before is A ok ! make sure I had all my concerns taken care of . Crustal Blackman whom I had dealt with before is A ok ! More
I found it a very good experience. The men I dealt with were friendly and informative. I will be back for my next oil change. were friendly and informative. I will be back for my next oil change. More
Best service department around!!! Always friendly service and a pleasure to take my vehicle for service!!! All my vehicles (6 Ford’s ) come to Depaula for service as needed!!!! service and a pleasure to take my vehicle for service!!! All my vehicles (6 Ford’s ) come to Depaula for service as needed!!!! More
They've gone above and beyond to make sure that I am satisfied both sales and service were great. They were very easy to deal with and made my experience very pleasant. satisfied both sales and service were great. They were very easy to deal with and made my experience very pleasant. More