DePaula Ford - Service Center

They hade my truck for 13 working days due to waiting on parts. Out of their control. After picking the truck up I had to go back because the tech did not reset the oil change app parts. Out of their control. After picking the truck up I had to go back because the tech did not reset the oil change app More

I received excellent customer service at this Mazda dealership. I would highly recommend them, and the service department is one reason I have purchased many Mazda cars. dealership. I would highly recommend them, and the service department is one reason I have purchased many Mazda cars. More

This was my first visit for service with my new car. Everyone was so nice and helpful!! From the employee in the parking lot who steered me in the right direction to get to the service entrance, the tec Everyone was so nice and helpful!! From the employee in the parking lot who steered me in the right direction to get to the service entrance, the tech who sent the video and Brandon who helped me through the process. Thank you!!! More

Handled my air bag recall work efficiently. Took less time than promised and scheduling was easy. Appointment reminders by text are a nice feature too. time than promised and scheduling was easy. Appointment reminders by text are a nice feature too. More

Great service and very helpful. Took care of a recall as well while my vehicle was there. Thank you for your continued hard work and customer service. well while my vehicle was there. Thank you for your continued hard work and customer service. More

Work done as promised and no charge. Doesn’t get better than that!waiting area was comfortable people were nice I have no problems at all than that!waiting area was comfortable people were nice I have no problems at all More

Went in for regular service. Was meet right at the service bay with friendly service team and Lenny. Wait time was a little over an hour and a half which is the longest I’ve waited for general service service bay with friendly service team and Lenny. Wait time was a little over an hour and a half which is the longest I’ve waited for general service, although I was there mid afternoon and it seemed busy. Never had a bad experience. More

Competent service, attention to detail and personable employees. A well-run dealership. I purchased a dealer-certified pre-owned Mazda last fall and have returned twice for scheduled maintenance. employees. A well-run dealership. I purchased a dealer-certified pre-owned Mazda last fall and have returned twice for scheduled maintenance. More

As always, excellent service.Polite staff.Highly As always, excellent service. Polite staff. Highly recommend this dealership. Our experience was with the service department. Made an appointment As always, excellent service. Polite staff. Highly recommend this dealership. Our experience was with the service department. Made an appointment and they were very prompt. More

excellent service and polite staff. everyone was helpful and courteous waiting area was comfortable had no problems Crystal was a helpful person to work with and courteous waiting area was comfortable had no problems Crystal was a helpful person to work with More