DePaula Ford - Service Center

The express service was excellent. I had a flat tire that needed to be replaced from hitting a pot hole. It was not a ford vehicle but they still fixed my issue. Replaced my tired and got me on my way sooner needed to be replaced from hitting a pot hole. It was not a ford vehicle but they still fixed my issue. Replaced my tired and got me on my way sooner than expected. I recommend DePaula Ford for all your service needs Ford Vehicle or otherwise. Service Advisor Crystal and Technician Kevin did a fantastic job. No pressure sales tactics. Just got the job done. Service Manager Justin made sure everything was perfect before I got my car back. I will be back will all my families cars from now on. Thank you again DePaula Ford! More

Quick, efficient, friendly. In at scheduled time, work completed early. Second Mazda serviced at DePaula. completed early. Second Mazda serviced at DePaula. More

The service at DePaula Ford was fast, courteous and professional. I would highly recommend them. professional. I would highly recommend them. More

Very professional. All of the work was completed quickly, accurately, and at a fair cost quickly, accurately, and at a fair cost More

Excellent service. Very courteous and professional. The technician took his time explaining exactly what was wrong and how long it would take to repair it. technician took his time explaining exactly what was wrong and how long it would take to repair it. More

Very pleased with service people are knowable with the vehicle very polite and always happy with the service vehicle very polite and always happy with the service More

Very willing to please and accommodate customers. And friendly service Very informative about my vehicle friendly service Very informative about my vehicle More

Lenny was very helpful and courteous. He kept me updated on my car and informed of a special that would save me money. on my car and informed of a special that would save me money. More

I am very disappointed in the services that I received. My car had a leak under the passenger seat and the rug got moldy. The first time I went, the service department refused to see me and said I should c My car had a leak under the passenger seat and the rug got moldy. The first time I went, the service department refused to see me and said I should call to make an appointment. I called the department and got an appointment that was one and a half months later. The next day I went to the dealer and I said that the mold was affecting my health and was smelly. The service department's director said to come back next Wednesday. So, I came back on the next Wednesday. The service department took the car and 45 minutes later, I was told that everything was okay. Later, on the same day, there was heavy rain and the rug and passenger seat were soaking wet. So, I had to return the next day, which was Thursday. The director of the service department took my phone number and told me he'd call me back, but he never did. My car is *still* moldy and leaky every time it rains. More

Staff customer service was great . They let know any issues with my vehicle with their 25 point inspection issues with my vehicle with their 25 point inspection More