DePaula Ford - Service Center

Excellent communication, consistently deliver more than promised. They have earned my business, and my trust. promised. They have earned my business, and my trust. More

Long wait even w scheduled appointment. Service girl friendly and helpful. Overall place seemed overwhelmed. friendly and helpful. Overall place seemed overwhelmed. More

Did not get trade in quote for my explorerwhen told I would when there. Still waiting would when there. Still waiting More

Got what was needed done but took longer than would have expected without adequate notification. expected without adequate notification. More

Mike was my service writer and he got me right in and my car was ready when he promised. car was ready when he promised. More

Check engine light was on. My battery and alternator died on the road. Both were replace but check engine was still on. I spent thousands getting things replace to shut off codes but check engine light is st on the road. Both were replace but check engine was still on. I spent thousands getting things replace to shut off codes but check engine light is still on. I needed an inspection. Got a temp inspection. Next appt was 8 weeks away?? Gave me a sooner appt but chk engine light still on. Dx new computer. On back order until ( no one knows) time for a chevy!!!! More

Every person that I talked to was very courteous and pleasant. It was a pleasant afternoon. pleasant. It was a pleasant afternoon. More

Excellent service. Great service. Great service writer F if t e e n w o r d s if t e e n w o r d s More

Very clean well organized with pleasant people working hard and efficiently.educational video sent to me explaining and viewing the problems. Don’t know how they get the work accomplished so rapidly as hard and efficiently.educational video sent to me explaining and viewing the problems. Don’t know how they get the work accomplished so rapidly as the shortage of parts is crippling other dealerships.., Great place Well Done More

$650 for rear brakes, rotors and pads, seems crazy. I contacted DePaula through website, dealership never responded, so by time I called back, inspection overdue. Also purchased certified pre owned and b contacted DePaula through website, dealership never responded, so by time I called back, inspection overdue. Also purchased certified pre owned and brake job needed after 7000 miles and two years. Less then 3000 miles and one year since they inspected under warranty it went from acceptable pad thickness to metal on metal, very disappointed More