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DePaula Ford - Service Center

Albany, NY

4.5
2,375 Reviews

2,375 Reviews of DePaula Ford - Service Center

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November 26, 2021

I am very pleased with the service I have gotten from the service department and joe my sales associate very pleased with DePaula Ford More

by Spongebobthebuilder699
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Shear, Joseph McKeon
November 25, 2021

Fast, reasonably priced, competent, and personable associated. I have recommended your body shop to several people and am going to continue to do so. More

by Pgs314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Winnie
November 25, 2021

Please look back at my facebook review to see the time line of terrible service. Under “lyrec walsh” at depaula Ford. More

by lyrecgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Dwyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Blackman
November 23, 2021

Service was smooth and all the customer service representatives were pleasant and knowledgeable. Was kept informed the entire time which made it seem like the wait time was shorter. Will be coming More

by Tim B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bissonette
November 21, 2021

Chance’s customer service was absolutely amazing ..he was patient and willing to go above and beyond 10/10 would recommend depaula mazda More

by ATYANA.MCDONALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance
November 20, 2021

Excellent Service Department. They have been caring for me and my cars for over a decade. More

by KEITHEM2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2021

Very good efficient friendly helpful courteous professional thorough thoughtful knowledgeable no-nonsense upfront easy to work with More

by tjjg76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

I had a scheduled oil change, arrived in time and was told they were running behind. Waited over 2 1/2 hours just for an oil change. Unbelievable. More

by David.greensaw65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember his name
November 18, 2021

I am always greeted in a friendly professional manner and the service is completed quickly. More

by COLLEEN.CARUSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

Since i have purchased my car there all of my service appointments have exceeded my expectations And when things go longer you have given me a carso i can proceed with my life while my car is being fix More

by CHARRAT001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Blackman
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