DePaula Ford - Service Center

Service was great!! The waiting room was cozy and nicely spaced for those worried about Covid. spaced for those worried about Covid. More

I was pleased with being notified on progress of repairs and overall customer service experience and overall customer service experience More

I do enjoy the service department. I've worked with Crystal and she is efficient and gets to the point. She always makes my trips less anxiety filled. Crystal and she is efficient and gets to the point. She always makes my trips less anxiety filled. More

Did what was asked in a timely manner. Completed what was required with truck recall required with truck recall More

I've been a customer of DePaula Ford for.as long as they have been there, I've never been disappointed. Thanks DePaula Ford have been there, I've never been disappointed. Thanks DePaula Ford More

The workers were great and made up for a screwy scheduling system. The service area didn’t communicate well with the body shop but the body shop guys were super and made up for it. I made my appo scheduling system. The service area didn’t communicate well with the body shop but the body shop guys were super and made up for it. I made my appointment 2 months in advance and called the day ahead to confirm and they still did not know I was coming…. The workers attitudes and positive energy made up for it. More

Crystal and her team are great to work with. The other person not so good. person not so good. More

It was good service less time quick delivery they’re awesome and very polite & friendly awesome and very polite & friendly More

Searching for a decent mechanics to fix our car was stressful. Fortunately, Internet made it easier. We found DePaula Ford on 799 Central Avenue, Albany. They did good job replacing the bumper and 2 mo stressful. Fortunately, Internet made it easier. We found DePaula Ford on 799 Central Avenue, Albany. They did good job replacing the bumper and 2 more parts on our 2021 Mazda CX-5. They did it on time as promised. We appreciate it a lot!!! Special thanks to Jeff Winnie. He is an excellent professional handling our case. More

My visit was handled quickly and professionally. I was kept informed of the progress on my recall and it was done faster than I expected. kept informed of the progress on my recall and it was done faster than I expected. More