DePaula Ford - Service Center

Excellent service. Diagnosed well and repaired timely and well. Love everyone. Particularly Chance. Bill was exactly what quoted. Diagnosed well and repaired timely and well. Love everyone. Particularly Chance. Bill was exactly what quoted. More

Lenny is excellent I’m ver comfortable dealing with him he’s truly an excellent employee great guy he’s truly an excellent employee great guy More

Everything went very well. Service was great! The car was completed before the estimated time it was going to take. Service was great! The car was completed before the estimated time it was going to take. More

The truck was serviced quickly, no issues were brought up during the service of the vehicle. during the service of the vehicle. More

Waited 2 hours and spent almost $200 for a tire sensor valve. When I came in, I wasn’t even asked why I was there so the first hour spent on my car they weren’t even doing what was needed. I was told hole valve. When I came in, I wasn’t even asked why I was there so the first hour spent on my car they weren’t even doing what was needed. I was told holes would be drilled for my license plate and I left with no holes. Lastly, my driver side sun visor was left dirty because someone touched it with nasty hands. Won’t be back again. 0/10 stars More

Depaula ford has always taken good care of me your staff is very professional and polite love the new broncos is very professional and polite love the new broncos More

Great service. Had not issues, everything was great thank you. Will come back fifteen words. Had not issues, everything was great thank you. Will come back fifteen words. More

I'll start by saying all the guys (Lenny, Luis, Chance, Justin) are great. On my most recent visit, Lou drew the 'short straw.' I say that because I went in w a list of 13 separate issues/concerns I wa Justin) are great. On my most recent visit, Lou drew the 'short straw.' I say that because I went in w a list of 13 separate issues/concerns I wanted to address before my warranty expired at the end of the month. To say Lou did an excellent job working through my list is an understatement. Lou warned me some of the parts may not arrive for five days. Well, four days later, Lou had EVERYTHING wrapped up. Way above expectation! He didn't overlook a single thing on that list. I am in his debt. My ride (black 2017 Mustang GT TracPack) is back in top form. On a more personal note, Lou is just a good guy. He's genuine. He's no xx. He'll do everything he can for you. Period. (Lou, thanks bro! I was worried this one was gonna be a nightmare. You know that. xxxxxxfor handling it like a boss. 💪) More

Always pick DePaula Ford for my service on both of my cars. Excellent service and great quality service for my vehicles. cars. Excellent service and great quality service for my vehicles. More

Had our vehicle for 8 weeks for a transmission. Everytime we called there guy chance kept just saying they were working on it but not giving anymore information, until I had to be slightly abrasive Everytime we called there guy chance kept just saying they were working on it but not giving anymore information, until I had to be slightly abrasive to get answers. That’s when they told me they still can’t get the gears to work ect. After another week they said they wanted to keep it an extra day and a half to detail our vehicle to try and make up for there horrible customer service and behavior. When we got the call to come get it the next day around noon, the whole inside was still dirty the dash was wiped with a shop rag. I swiped my hand across it and my hand was covered in oil. All they really did was freeze up our floor mats. I went over to show them and they just said yes we can see it’s not done right and again we’re sorry just bring it back another time. How many times do you have to give a place of business. A supposedly professional business but they gave you all such a bad name. I’m sorry to have to say this I just don’t want another family of 6 kids to be stranded without any vehicle for 2 months. If you have any questions my name is Philip Paradis and feel free to call 4132377029. More