DePaula Ford - Service Center

I felt welcomed the second I walked in. They were helpful, kind and supportive. I went to get service done on my car. They talked through all the options and helped me choose which would be best for helpful, kind and supportive. I went to get service done on my car. They talked through all the options and helped me choose which would be best for me and my budget. They also gave me a coupon. Love it. Worth it. 10/10 do recommend. More

Not happy maintenance plan was used up didn’t last the length of the lease length of the lease More

Always a welcome in from crystal blackman…She’s always friendly and there to help and answer any questions I may have …after coming from metro ford…You guys blow them outta the water…I’ll be back for my s friendly and there to help and answer any questions I may have …after coming from metro ford…You guys blow them outta the water…I’ll be back for my services for sure More

Took my truck right in and fixed it in no time. Have always had great customer service here thank you as always always had great customer service here thank you as always More

Even though I had an appointment I was a little early they took my truck right away, filled out the paperwork and told the service agent that I had a few recalls to be looked at was told about this servi they took my truck right away, filled out the paperwork and told the service agent that I had a few recalls to be looked at was told about this service and was given some options and the time it would take, got all the services done on time. Just wished that they had the coffee machine back More

My car battery died and they got me right in for a replacement with no waiting. replacement with no waiting. More

The people who take care of your vehicle and assist you with problems with your car that come up. Do a fantastic job.! with problems with your car that come up. Do a fantastic job.! More

Service was easy to schedule on line, was done on time, as I waited in the customer lounge. Service writer and technician were both courteous and explained service that was completed. as I waited in the customer lounge. Service writer and technician were both courteous and explained service that was completed. More

I arrived on time and they got me out by the time they said they would. The video tour was a nice touch and a highlight - assuring me the work requested was done as promised. said they would. The video tour was a nice touch and a highlight - assuring me the work requested was done as promised. More

I had an amazing experience at DePaula Ford. This past Saturday, at 2 o’clock in the afternoon, my overheat warning light came on, I was nearby to this dealership and when I drove inside, the employees gr Saturday, at 2 o’clock in the afternoon, my overheat warning light came on, I was nearby to this dealership and when I drove inside, the employees greeted me in a way, as if I had an appointment. They took my car right in, diagnosed the problem. Howard and Chase went above and beyond my expectations of a great customer service experience. I look forward to doing business with DePaula Ford again. I usually deal with a different Ford dealership and I must say the customer service at the DePaula was better. Thank you, Michelle More