2,375 Reviews of DePaula Ford - Service Center
Usually I rank going to have service done on my car right up there with going to the dentist. I must say my recent visit to DePaula Mazda was above the norm. All the staff were warm and welcoming. The servic up there with going to the dentist. I must say my recent visit to DePaula Mazda was above the norm. All the staff were warm and welcoming. The service manager, Joe, was able to intercede with Mazda corporate for me and provided an important repair. I am extremely grateful for the care they provided for both my car and myself. More
$900 bill. Went in there for just an oil change. Advisor called with some prices for filter, spark plugs, gasket but NEVER mentioned that labor itself was going to be $500. I get in the car afterwards and t called with some prices for filter, spark plugs, gasket but NEVER mentioned that labor itself was going to be $500. I get in the car afterwards and the smell of fuel was overpowering. Had to take the car back. Problem with gasket and leak all over engine. Manager, Justin was apologetic and helpful but it still felt like price gouging since I wasn’t given a ball park figure ahead of time. Thankfully the car is ok now and I wasn’t charged the second day. However, I would not go back. Anyone who frames the car in better ask them for the price for parts AND labor ahead of time! More
Service was okay, it was kind of busy. Lots of people coming and going, but I can’t complain about any. I was happy to get in and out myself. I was also reminded that my inspection was due, which I total coming and going, but I can’t complain about any. I was happy to get in and out myself. I was also reminded that my inspection was due, which I totally forgot about. More
The people who helped me were very kind, caring and professional. Very happy with DePaula service center so far. Hope to receive the same treatment for future service needs. Thank you. professional. Very happy with DePaula service center so far. Hope to receive the same treatment for future service needs. Thank you. More
My family and I have been going here for years! Service is always good and timely. is always good and timely. More
Fast, dependable, workmanship, friendly, and courteous staff. They will keep you informed of what work needs to be done with a fair and competitive estimate before starting any work. Also, will keep you i staff. They will keep you informed of what work needs to be done with a fair and competitive estimate before starting any work. Also, will keep you informed of future work so one can anticipate and plan ahead. They have also provided a courtesy car when I needed one. They are terrific! More
Great service. Friendly, professional prompt and accommodating. Looking forward to my next service with DePaula. accommodating. Looking forward to my next service with DePaula. More
They where very helpful and knowledgeable about this issue and understood the best and cheapest way to solve it issue and understood the best and cheapest way to solve it More
DePaula has taken great care of me and my 2017 Explorer from Day 1. Regular service has detected and repaired a transmission leak and a nail in my tire before either became problematic. Thanks for the ti from Day 1. Regular service has detected and repaired a transmission leak and a nail in my tire before either became problematic. Thanks for the time you have given us!! More