DePaula Ford - Service Center

Excellent service and knowledgeable mechanics. Very pleased. Will go there for service on my car again. Have a good day. pleased. Will go there for service on my car again. Have a good day. More

The staff is very friendly and professional, I've bought 2 cars so far and the experiences have been great. I will definitely recommend. 2 cars so far and the experiences have been great. I will definitely recommend. More

Easy to schedule appointments. Agent explains what needs to be done if they see a problem. to be done if they see a problem. More

My problems received special attention because problem was no heat during a blizzard and severe temperature drop. was no heat during a blizzard and severe temperature drop. More

Always last minute, always late, always behind. Always rude, always giving excuses and lack of respect rude, always giving excuses and lack of respect More

Professional and accommodating, it’s never a chore having to take my truck in for service! to take my truck in for service! More

Great Service Center! Prompt efficient service, Kept me Great Service Center! Prompt efficient service, Kept me informed of the process and estimated time of service! The service employees were friendly p Great Service Center! Prompt efficient service, Kept me informed of the process and estimated time of service! The service employees were friendly polite and helpful. More

Just to let whom ever may read this. We were in Albany visiting, starting Saturday Jan 28th my 2016 F250 diesel was sending a message about low fuel psi. We were up from Virginia, doesn't get to zero degr visiting, starting Saturday Jan 28th my 2016 F250 diesel was sending a message about low fuel psi. We were up from Virginia, doesn't get to zero degrees here. Sunday 29 Jan heading back to VA the truck quit working, had to be towed. Take to your dealership for repair. By 10am Monday 31 Jan, Ron called to inform me repairs complete. I know you are crazy busy, we certainly appreciate being looked at in a timely fashion. If I know of anyone travelling in that general area I'm recommending you for service. Thank you so much, we made it home with no issues. Sincerely, Doug Van Deusen More

The work was timely and complete. The staff was cordial and answered all the questions that I asked. and answered all the questions that I asked. More

Quick and easy scheduling. Staff are pleasant and attentive. Work completed in a timely manner attentive. Work completed in a timely manner More