2,376 Reviews of DePaula Ford - Service Center
Lenny and Crystal are amazing you should be proud to have them on your team.TEAMWORK AT ITS BEST!! them on your team.TEAMWORK AT ITS BEST!! More
Very disappointed in service Been going here for 12 years but not anymore. Had my 2016 Fusion in for service that cost $2100. A simple oil change was part of that service. About 2-3 miles in to driving years but not anymore. Had my 2016 Fusion in for service that cost $2100. A simple oil change was part of that service. About 2-3 miles in to driving home excessive smoke and skipping. Turned around immediately. After it was checked I was told the technician read the chart wrong and put too much oil in the car. Even Jiffy Lube checks the dip stick to make sure it’s correct. The amount of stress cause by this basic service is not worth returning here. I have lost my confidence in DePaula service department. More
This dealership is very nice thorough and efficient. I like their very helpful and friendly service. I like their very helpful and friendly service. More
Nobody explained what was done on my car. Didn’t showed me where my car was. So left with no information at all. All I got was paper that showed what was done. Btw, The sticker was on the flo Didn’t showed me where my car was. So left with no information at all. All I got was paper that showed what was done. Btw, The sticker was on the floor instead of sticking on the front window lol More
Brought car to service center, said Progressive is pay for the service and was sent to collision. Was charged $200 for work that I didn't ask for. I have the receipt to prove it. Go elsewhere!!!! for the service and was sent to collision. Was charged $200 for work that I didn't ask for. I have the receipt to prove it. Go elsewhere!!!! More
I was very disappointed with the scheduling, service and timeliness of my scheduled repair. They didn’t even complete the work. timeliness of my scheduled repair. They didn’t even complete the work. More
The work on my car was finished on time and I was given text updates of its progress. I was impressed with the results and would go there again when needed. text updates of its progress. I was impressed with the results and would go there again when needed. More
Excellent service department. They made it very easy to get in on time for your service . Kept me informed all the time and explained options if something was not able to get completed . get in on time for your service . Kept me informed all the time and explained options if something was not able to get completed . More
Service was very nice. Very helpful. Will recommend .Everyone there super professional.The best around. .Everyone there super professional.The best around. More