DePaula Ford - Service Center

The service department answer all my questions. And work with me Plus got me a ride home till car was and pick me up when car was done. And work with me Plus got me a ride home till car was and pick me up when car was done. More

I had a fleet of nine vehicles i needed serviced and i am very pleased with the level of professionalism and how quickly they were able to get the vehicles back to me very pleased with the level of professionalism and how quickly they were able to get the vehicles back to me More

Always caring takes care of customer first all employees are great. Would recommend for service are great. Would recommend for service More

There was an initial problem with the service but the technician and the representative worked admirably to fix it. technician and the representative worked admirably to fix it. More

Lenny service is the best he represents DePaula Ford very well thank you again for all your help with my SUV thank you well thank you again for all your help with my SUV thank you More

DePaula service has always taken great care Of our vehicles. They are professional, courteous And in this time of covid they create An atmosphere of calm. vehicles. They are professional, courteous And in this time of covid they create An atmosphere of calm. More

Person who checked me in on day of service was very good. She told me what would be done and how long it would take and she was spit on. She told me what would be done and how long it would take and she was spit on. More

Great customer service from Lenny Farnham. This was third visit to fix problem. Lenny was the key to success! This was third visit to fix problem. Lenny was the key to success! More

Lenny Farnam is excellent but short staffed with techs. Often overbooked by phone staff because the office personnel are under trained to understand time required for each job. Often overbooked by phone staff because the office personnel are under trained to understand time required for each job. More

Service is always excellent. Wait time is minimal and customer service staff are pleasant and efficient. Wait time is minimal and customer service staff are pleasant and efficient. More