DePaula Ford - Service Center

Service personnel friendly and efficient, handling my issue in a timely manner. The only problem I had was getting someone to answer the phone. In person, the people were great. issue in a timely manner. The only problem I had was getting someone to answer the phone. In person, the people were great. More

Every time I go in for service I leave disappointed. Every time I make an appointment I end up waiting hours for my actual card to be seen. To add to it this time they did not even fix the problem. Fore Every time I make an appointment I end up waiting hours for my actual card to be seen. To add to it this time they did not even fix the problem. Forever disappointed. More

We were told our car was just outside but we could not find it. We had to find the service writer to fi n d it fo us. find it. We had to find the service writer to fi n d it fo us. More

They got the trucks in fast and fixed them just as fast. They did not try to push un needed parts They did not try to push un needed parts More

Didn’t answer my questions, didn’t adjust air pressures or wash my truck. For $334 I expected more than the bare minimum or wash my truck. For $334 I expected more than the bare minimum More

Professional auto service, outstanding customer service and car was ready when promised. I wouldn't take my car anywhere else. and car was ready when promised. I wouldn't take my car anywhere else. More

Called in august to make appointment. Couldn’t get me an appoint until September. When I called in August I told him my warranty was running out he said don’t worry . Earliest appointment Couldn’t get me an appoint until September. When I called in August I told him my warranty was running out he said don’t worry . Earliest appointment was mid September brought my Ford Explorer in needed a new turbo was told not covered because warranty ran out in August. Got all of my service records together next step is going to department of motor vehicles . Car had previous work on the turbos I can’t believe a dealership would work this way. More

Fast friendly service. Awesome sales with glenn cummings. 5th lease. Return customer. Everyone is friendly. Awesome sales with glenn cummings. 5th lease. Return customer. Everyone is friendly. More

Justin thanks for following up w us and taking care of everything. Chance too.. y’all got a glimpse of my controlled chaos of a life. everything. Chance too.. y’all got a glimpse of my controlled chaos of a life. More

Chance and Justin were exceptional to deal with. Looking forward to seeing them again in the future Looking forward to seeing them again in the future More