DePaula Ford - Service Center

Always very courteous and prompt service at this dealership. Repairs or simple maintenance visits are handled thoroughly dealership. Repairs or simple maintenance visits are handled thoroughly More

Only used it to pick up my vehicle after work was done. Gentleman who helped me was a bit upset with me. I told him one but ended up doing the opposite. I told him I was able to get a ride to the Ford gara Gentleman who helped me was a bit upset with me. I told him one but ended up doing the opposite. I told him I was able to get a ride to the Ford garage and was sorry. Did not seem to matter. Hopefully will never use this repair garage again More

Service was fast and close to the time estimate. Service advisor very friendly and competent. Service advisor very friendly and competent. More

The service center is always great. JD is a fantastic tech and we don't let anyone else work on our cars. Thank you for always providing great service and fantastic vehicle work! JD is a fantastic tech and we don't let anyone else work on our cars. Thank you for always providing great service and fantastic vehicle work! More

They couldn't tell me the exact problem and then asked me to choose between two parts that each MIGHT fix it. They're the mechanics, shouldn't they be able to diagnose the problem down to a single fault? to choose between two parts that each MIGHT fix it. They're the mechanics, shouldn't they be able to diagnose the problem down to a single fault? More

Excellent Service, Crystal always does a great job keeping me informed and vehicle ready as promised. Thank you Depaula, Thank You Crystal. keeping me informed and vehicle ready as promised. Thank you Depaula, Thank You Crystal. More

3 week $6000 later Problem still wasn't fixed very disappointing I will be writing to the bbb and disappointing I will be writing to the bbb and More

Chance is a acid to your company you should make him a supervisor and train some of your other service tax service advisors I should say I’m sorry supervisor and train some of your other service tax service advisors I should say I’m sorry More

Best service department I have ever seen in my 54 years of driving. Friendly people to work with. of driving. Friendly people to work with. More

The dealer ship is dirty and run down. The staff seems stress, unfriendly and overwhelmed. The staff seems stress, unfriendly and overwhelmed. More