DePaula Ford - Service Center

Great service with great results. Got me in and out without any issues. Honestly and integrity Got me in and out without any issues. Honestly and integrity More

The customer service at the car service center was outstanding. The staff was very friendly, knowledgeable, and efficient and the service. Was very quick. outstanding. The staff was very friendly, knowledgeable, and efficient and the service. Was very quick. More

My experience at DePaula Ford is always a great experience to have my service done on my vehicles experience to have my service done on my vehicles More

Got me n promptly and I was on my way in just over 2 hours hours More

I love this dealership. As I have said before, I am here because of my salesman Josh Halse who we followed here when he left Latham Ford. Josh is the best. I now do all As I have said before, I am here because of my salesman Josh Halse who we followed here when he left Latham Ford. Josh is the best. I now do all my service at DePaula as well. Lenny is the BEST.. He takes care of our household which has 5 FORD vehicles in it and always makes sure things are done right. Both Josh and Lenny ALWAYS go the extra mile!!! Margaret Bondi FORD buyer for 46 years. Also my first Ford was purchased at Orange Motors which is now DePaula. More

I’ve always been reluctant to bring any vehicle to a dealer for fear of overpricing or unnecessary service. Needed a must-do repair that only a dealer would handle. DePaula team did the repairs for a v dealer for fear of overpricing or unnecessary service. Needed a must-do repair that only a dealer would handle. DePaula team did the repairs for a very fair price and great professionalism and excellent service and use of modern technology to keep me informed on findings, progress and completion. This is a class act and I will definitely use again I. The future! PS they also are timely on appointments - usually within 1 week which is unlike other Ford dealers in the area with 1 month wait schedules! More

We have had great experiences with DePaula ford and especially Lenny—he is attentive and knowledgeable especially Lenny—he is attentive and knowledgeable More

Lenny was professional, courteous and offered as much assistance and knowledge as possible. He helped me the first time. Went to dePaula Ford and I was happy to have him work with me the second time. T assistance and knowledge as possible. He helped me the first time. Went to dePaula Ford and I was happy to have him work with me the second time. Thank you Lenny More

The service desk associates Lenny, Luis and Chance are always helpful and a pleasure to see and get assistance from. They make me feel welcomed and taken care of. Chance even helped fill my windshield wip always helpful and a pleasure to see and get assistance from. They make me feel welcomed and taken care of. Chance even helped fill my windshield wiper fluid since it was not done at my last oil change. These guys go above and beyond (every time). Unbeknownst to the 3 mentioned or I..after leaving the shop 10/31 for having a tire replaced..I noticed the psi was never adjusted. All my tires were fairly low from the weather..and then my new tire was left at 39. My truck should of been at 32-34 for all tires but 3 were at 29 and 1 at 39. Unsure why this was not taken care of..quality service should be required. I had to stop at Stewart's after I left to adjust myself. More

Did not perform all services that were paid for. Upon leaving I happened to noticed the inspection sticker was not changed. Even though I paid for it, they got the technician and he said that he d Upon leaving I happened to noticed the inspection sticker was not changed. Even though I paid for it, they got the technician and he said that he did not do it. I wonder what else was not done? More