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This rating includes all service center reviews, with more weight given to recent reviews.
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2,381 Reviews of DePaula Ford - Service Center
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June 15, 2022
Service on my vehicle was done in a timely manner and professionally. Very satisfied with work. professionally. Very satisfied with work. More
by WCRONIN
Verified Customer
June 15, 2022
4x for one issue, two of which they never looked at the car. Manager offers free detail but never did it. car. Manager offers free detail but never did it. More
by TIMOTHYRAINES
Employees Worked With
Other Employees :
Luis, Crystal Blackman, Frank Santoro
June 14, 2022
Service rep, Chance, was professional, courteous and friendly, apologized for length of time the service took although the shop was very busy so I accepted going in that it would take some time to compl friendly, apologized for length of time the service took although the shop was very busy so I accepted going in that it would take some time to complete. More
by bani6
Employees Worked With
Chance
June 14, 2022
The service was very good. I was let informed about the progress. This was a fleet vehicle and I will bring all our Fords to DePaula I was let informed about the progress. This was a fleet vehicle and I will bring all our Fords to DePaula More
by Jim.zambuto
Employees Worked With
June 14, 2022
CHANCE AND JUSTIN DWYER WERE EXTREMELY HELPFUL. AMAZING SERVICE EXPERIENCE MADE SURE MY TRUCK WAS PROMPTLY SEEN AND REPAIRED. AMAZING SERVICE EXPERIENCE MADE SURE MY TRUCK WAS PROMPTLY SEEN AND REPAIRED. More
by H.Ali
Employees Worked With
Other Employees :
Chance, Crystal Blackman, Ron Bissonette
June 13, 2022
The body shopNever return phone call Jeff was his name regarding tire issue you auto shop said I will need to buy new tire. Only had 300miles on iit they may have damaged bead when install waiting to get regarding tire issue you auto shop said I will need to buy new tire. Only had 300miles on iit they may have damaged bead when install waiting to get in another repair Facility to see if it was dealership error your dealership installed tire during body shop work More
by Mnkstuff
Employees Worked With
Ron Bissonette
June 12, 2022
Jeff in Detail was very helpful and didnt charge me for fixing the chipped off on my side door. fixing the chipped off on my side door. More
by FIBIHJIN
Employees Worked With
June 12, 2022
Everyone was great! Polite and very professional! Kept me informed about my car. Very good care. Polite and very professional! Kept me informed about my car. Very good care. More
by cepeters35
Employees Worked With
Other Employees :
Crystal Blackman, Ron Bissonette, Joseph McKeon
