DePaula Ford - Service Center

Luis was beyond helpful and went above and beyond to ensure I was accommodated and my service needs were met ensure I was accommodated and my service needs were met More

DePaula is customer service friendly. I appreciate their attentiveness to my requests. Chance in service department was very helpful. I appreciate their attentiveness to my requests. Chance in service department was very helpful. More

We have 2-3 Ford F650 box trucks. DePaula does NOT seem to have an ample parts inventory. This adversely impacts the turn around time to get the trucks repaired and back in service DePaula does NOT seem to have an ample parts inventory. This adversely impacts the turn around time to get the trucks repaired and back in service . More

Excellent service, timely, professional and experienced team of employees. Will definitely go back when service is needed team of employees. Will definitely go back when service is needed More

Work was done accurately and promptly with polite service . Everything was done as expected thank you. . Everything was done as expected thank you. More

Depaula is a dealership I would avoid at all costs going forward. They have no regard for the customer. forward. They have no regard for the customer. More

Very good service. Please with the work that was completed. Would come again if needed Please with the work that was completed. Would come again if needed More

Car was suppose to be ready at the end of the day, dropped it off the night before and it took 2 1/2 days to get the car done. Making appointments 10 days in advance and then having to wait 2 1/2 days dropped it off the night before and it took 2 1/2 days to get the car done. Making appointments 10 days in advance and then having to wait 2 1/2 days to get my car is not acceptable, don’t make appointments if you can’t service the car on time.this isn’t the first time this happened More

Pleasant and thorough experience. Our customer service person, Louis, was very professional and courteous. A pleasure to work with ! Our customer service person, Louis, was very professional and courteous. A pleasure to work with ! More

From start to finish it was a great experience checking in Lou was great my tech Andrew was great in Lou was great my tech Andrew was great More