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DePaula Ford - Service Center

Albany, NY

4.6
2,686 Reviews

2,686 Reviews of DePaula Ford - Service Center

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December 11, 2022

Because I do my preventive maintenance there and follow their 5000 mile oil change intervals I have a lifetime protection plan on my engine and fuel system for up to $4000 and it never runs out for as lon More

by TJBIRDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis
December 10, 2022

Service crew was a pleasure to work with. Extremely accommodating to resolve the issues on my vehicle. More

by stynoj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis
December 10, 2022

Excellent service by any measure. The best I’ve ever seen. Friendly, thorough, quick, and complete service from start to finish. More

by Conway42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Bissonette
December 09, 2022

I like the service I got from you my appointment was right on time Thanks 👍 More

by NPOUNDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Bissonette
December 09, 2022

Excellent service center. Friendly advisors who know their business. I recommend this dealer. Great place More

by SJ2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Bissonette
December 09, 2022

Follow up to previous visit where Chance check nothing and had 0 explosions for work not done per his reputation. The Agent today cleared everything up and handled it like a boss. Glad it’s going to be ta More

by ADAM@UWMARX.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Bissonette
December 08, 2022

Great service, did not have to wait long at all. This is our 5th vehicle from Depaula More

by wendy.daunais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Bissonette
December 08, 2022

Very quick and thorough service. Friendly people. Provided a nice loaner truck for convenience that was amazing. More

by Karyn.watt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Bissonette
December 08, 2022

They are always helpful and courteous! I find the go above and beyond to help! More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
December 08, 2022

I took my vehicle to the body shop after a small impact from a vehicle behind me. Jeff Winnie and his crew did a great job fixing my Honda Ridgeline. He made the process of working with the insurance v More

by JohnP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Winnie - Body Shop Manager
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