DePaula Ford - Service Center

They addressed my issue with my battery monitor and all seems fine, they were very helpful seems fine, they were very helpful More

Lenny was absolutely amazing to deal with and took the time to explain everything to me with upmost patience and compassion! Depaula team is good but Lenny is amazing and yo are lucky to have him! Pleasur time to explain everything to me with upmost patience and compassion! Depaula team is good but Lenny is amazing and yo are lucky to have him! Pleasure to deal with thank you Lenny!!! More

Best customer service I've gotten in quite a while! Will definitely get my car serviced there again! Will definitely get my car serviced there again! More

Depaula's service department is a friendly and welcoming environment. Each advisor I have worked with has been pleasant and helpful. I had the pleasure of working with Chance at this appointment. He was fri environment. Each advisor I have worked with has been pleasant and helpful. I had the pleasure of working with Chance at this appointment. He was friendly, he listened to my concerns and had the knowledge to provide me with efficient responses. My confidence in the service team has been increased by his responses, and I know that my Explorer is being properly maintained and repaired by a phenomenal team. I was very pleased they were able to finish my vehicle earlier than expected. Highly recommend! More

This is the second time I have visited the facility since my purchase of the vehicle last NOVEMBER. Both times I have dealt with Lenny Farnam he is very efficient and covers all the things necessary for prov my purchase of the vehicle last NOVEMBER. Both times I have dealt with Lenny Farnam he is very efficient and covers all the things necessary for providing good. service. I have an extensive background in the automotive industry and it is rare to see someone that provides pleasant quality service these days. More

I trust him for the most part. The service team is great. Lenny, Who I dealt with the most is wonderful. The service team is great. Lenny, Who I dealt with the most is wonderful. More

Service has been efficient and hassle free. Everyone I interacted with was polite and cordial! Everyone I interacted with was polite and cordial! More

they did the work correctly and on time, no hassles. thanks for that. I'm very happy with them. will be back! thanks for that. I'm very happy with them. will be back! More

Lenny was very friendly, knowledgeable and quick to respond to my recalls without hesitation he got my car in and completed it with in a day will definitely continue my service with Lenny at Ford ! respond to my recalls without hesitation he got my car in and completed it with in a day will definitely continue my service with Lenny at Ford ! More

Great fast and friendly service. Truly appreciate how the service advisor time to listed to my concerns about my truck., also appreciate the service letting me talk to the tech regar Truly appreciate how the service advisor time to listed to my concerns about my truck., also appreciate the service letting me talk to the tech regarding concerns for my truck and educating me on specific questions I had regarding the service that was performed. More