DePaula Ford - Service Center

Dropped off car on Thursday and it wasn't ready till the next Thursday for a window regulator I told them was bad.Very hard to get the service writer on the phone. next Thursday for a window regulator I told them was bad.Very hard to get the service writer on the phone. More

Lenny was very helpful and nice. I was pleasantly surprised that they were able to get everything done in one day and really appreciated Lenny considering and asking about my schedu I was pleasantly surprised that they were able to get everything done in one day and really appreciated Lenny considering and asking about my schedule and when I needed my car back by. It was a great experience and I will definitely be back next time my car needs work. More

Dave Plante accommodated our schedule, provided shuttle service, and did what he said he would do in the time frame promised. Excellent experience would refer your service department to anyone. service, and did what he said he would do in the time frame promised. Excellent experience would refer your service department to anyone. More

Good dealership! Service messed up my wheel covers and told me to find parts to fix and they would do it for me. Just not happy with that at all Service messed up my wheel covers and told me to find parts to fix and they would do it for me. Just not happy with that at all More

Good job by team. Appreciate calls when complete. Will come back again for service done Appreciate calls when complete. Will come back again for service done More

The service department was great in helping me with my issues. Chase was exceptional and kept me well informed and updated throughout the day with the progress on my vehicle. issues. Chase was exceptional and kept me well informed and updated throughout the day with the progress on my vehicle. More

Chance as always was very helpful in figuring out the right solution for my truck: He was a complete professional. right solution for my truck: He was a complete professional. More

Lenny was great very good communication and service was completed in a timely manor. Perfect completed in a timely manor. Perfect More

Scheduled an appraisal and replacing the break pads and back rotors. Went to pick up my car and the appraisal wasn’t done. Waited for the employee to take pictures and whatnot and was told I’d get the quot back rotors. Went to pick up my car and the appraisal wasn’t done. Waited for the employee to take pictures and whatnot and was told I’d get the quote later that day. It’s been 2 days and no quote. After they replaced my breaks, my breaks are now grinding, my check engine light has come on and my ABS light has come on. Now I have to waste more of my own time to bring the car back in. More

Everything was fine, problem was taken care of. Again everything was fine. Thank you for your help. Again everything was fine. Thank you for your help. More