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DePaula Ford
Albany, NY
5,239 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,240 reviews
December 27, 2019
Excellent service The service department is outstanding. I have never had a problem with anything they have done for me. If they were unable to complete the service i The service department is outstanding. I have never had a problem with anything they have done for me. If they were unable to complete the service in time for me to go home, they went out of there way to get me a loaner vehicle. More
by dinotech34733
Employees Worked With
Dalton Hunter
December 27, 2019
Excellent Service by the Sales Team I stopped in to look at a SUV I saw on the internet and received excellent service by the Sales team and within a few days we made a deal. They were v I stopped in to look at a SUV I saw on the internet and received excellent service by the Sales team and within a few days we made a deal. They were very willing to listen to how much I could spend and what my monthly payment needed to be. I am very happy with the deal we made and just love the SUV. More
by ashev
Employees Worked With
Jim Sales Manager, Patrick Riolo
December 21, 2019
less wait time, better service My experience was less stressful this time. Service was more organized, and wait time was less then usual. Love the new texting system while waiting My experience was less stressful this time. Service was more organized, and wait time was less then usual. Love the new texting system while waiting for the car. Updating customer by text while mechanic is working on the car is fantastic. Love the video too explaining whats good, whats not. Good idea. More
by reenieh
Employees Worked With
Lenny Farnam, Eric O'Reilly
December 19, 2019
timely, friendly, professional service They took my truck in during a snow storm and fixed it. I was at a loss because I needed the truck to move a family member the next day. Thanks DePa They took my truck in during a snow storm and fixed it. I was at a loss because I needed the truck to move a family member the next day. Thanks DePaula More
by addy1948
Employees Worked With
Other Employees :
Francis McGivern & Ron Bissonette, Tyler Foster
December 18, 2019
Great staff Jim and Patrick were excellent when I purchase my F 250. They followed up in a timely manner with answers to any of my concerns. I highly recommend De Jim and Patrick were excellent when I purchase my F 250. They followed up in a timely manner with answers to any of my concerns. I highly recommend DePaula Ford. More
by fordman9302
Employees Worked With
Jim Rasamino, Patrick Riolo
December 18, 2019
Dealership always provides top shelf service. Service reps are knowledgeable , courteous, thorough and timely. They explain the details of services provided and recommended. Reps respect vehicles Service reps are knowledgeable , courteous, thorough and timely. They explain the details of services provided and recommended. Reps respect vehicles brought in and treat them as such. More
by jola172
Employees Worked With
Lenny Farnam
December 18, 2019
Great experience start to finish,very professional!! I would recommend family and friends to DEPAULA Ford. A dealership that lets you decide what is best for you. would recommend family and friends to DEPAULA Ford. A dealership that lets you decide what is best for you. More
by Betterbuilders
Employees Worked With
Kris Bain
December 17, 2019
Always a pleasure coming to this dealership!Staff is Always a pleasure coming to this dealership! Staff is very friendly in all departments and service is quick , nice waiting area prompt and courteous Always a pleasure coming to this dealership! Staff is very friendly in all departments and service is quick , nice waiting area prompt and courteous Been back several times More
by F350 Gary814
Employees Worked With
Truck service
December 17, 2019
Excellent service. Told me an hour,took an hour. Awesome. Very pleased with both of my experiences at DePaula Ford for service and overall attention to my needs Very pleased with both of my experiences at DePaula Ford for service and overall attention to my needs More
by madmarkie
Employees Worked With
Larry in service was great
December 15, 2019
I am happy to say my suv service and NYS inspection was completed in the time promised. This time I did not experience any type of upsale of additional types of service. I was hesitant to go back to DePau completed in the time promised. This time I did not experience any type of upsale of additional types of service. I was hesitant to go back to DePaula Ford for service, I had a previous bad visit when I had my Mazda. But it looks like it may have turned around. Good job. More
by Daysunsal
Employees Worked With
Service Dept. Billy
