
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Service Everyone was very courteous.Work was done very efficiently.the waiting area was comfortable and pleasant.. when I checked out the woman was so very pl Everyone was very courteous.Work was done very efficiently.the waiting area was comfortable and pleasant.. when I checked out the woman was so very pleasant overall great experience More
CopyMy sales experience was great! My salesman took all Copy My sales experience was great! My salesman took all the time needed to explore each vehicle and buy/lease options. He was on top of everything b Copy My sales experience was great! My salesman took all the time needed to explore each vehicle and buy/lease options. He was on top of everything before and after the sale. I would recommend him to anyone looking to get a new vehicle. More
My first time here was so easy! Qasim & Frank were very knowledgeable. They weren't too pushy. Both were very kind and personable. This was by the far the best experience I've had for buying a car. It was knowledgeable. They weren't too pushy. Both were very kind and personable. This was by the far the best experience I've had for buying a car. It was quick, easy. Frank and Q went above and beyond for me! More
Everyone at the Depaula Ford service department were very friendly & courteous. I always feel they listen to me & I'm glad to be part of the Depaula family. friendly & courteous. I always feel they listen to me & I'm glad to be part of the Depaula family. More
Super Duty - Super Dealer I needed a new Ford Super Duty. Basically I knew what I wanted, and just need to find a dealer that I was comfortable doing business with. DePaula had I needed a new Ford Super Duty. Basically I knew what I wanted, and just need to find a dealer that I was comfortable doing business with. DePaula had a truck that suited my needs and Jayson and Dalton made sure that it was truly what I wanted/needed, explaining the truck's features and capabilities. Their no-pressure promotion of the truck allowed me to ask questions and fully understand what I was getting. I was very comfortable with the truck and dealing with them. I would highly recommend either of these guys if you are in the market for a new truck! More
Excellent customer service the guys behind the desk were so nice and so helpful was a very pleasant experience I will definitely lease another car from Depaula Ford again thank you all for your awesome serv so nice and so helpful was a very pleasant experience I will definitely lease another car from Depaula Ford again thank you all for your awesome service!!!! More
Overall a good experience. Was kept waiting a few times longer than expected, especially with an appointment. Had to come back to have dealer installed item corrected and a software update performed. longer than expected, especially with an appointment. Had to come back to have dealer installed item corrected and a software update performed. More
Service and attention to detail was excellent. Recall work was done in time. Lenny was great 👍as usual. The people at Depaula are great. Thanks work was done in time. Lenny was great 👍as usual. The people at Depaula are great. Thanks More
Outstanding Service The service at DePaula Ford is exceptional. They are very thorough and explain everything to the customer well. I am very pleased and wouldn’t go anyw The service at DePaula Ford is exceptional. They are very thorough and explain everything to the customer well. I am very pleased and wouldn’t go anywhere else. More
Very good I dealt with Dalton Hunter. Very good experience .He went over everything and explained it all. I purchased 2 vehicles. Len Farnam good service adv I dealt with Dalton Hunter. Very good experience .He went over everything and explained it all. I purchased 2 vehicles. Len Farnam good service advisor More