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DePaula Ford

Albany, NY

4.7
5,240 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 5,240 reviews

January 27, 2020

Service Everyone was very courteous.Work was done very efficiently.the waiting area was comfortable and pleasant.. when I checked out the woman was so very pl More

by mamoon49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Hunter
Jan 28, 2020 -

DePaula Ford responded

We are happy to know you had an excellent overall experience with us! Thank you for the five-stars and recommendation. Take care!

January 27, 2020

CopyMy sales experience was great! My salesman took all Copy My sales experience was great! My salesman took all the time needed to explore each vehicle and buy/lease options. He was on top of everything b More

by Pborgia1
Recommend Dealer
Yes
Employees Worked With
Bill Varrone
Jan 27, 2020 -

DePaula Ford responded

Thank you kindly for taking the time to leave feedback with us! We are thrilled to know that your car buying expensive was top-notch! We appreciate the recommendation and five-stars. Take care!

January 26, 2020

My first time here was so easy! Qasim & Frank were very knowledgeable. They weren't too pushy. Both were very kind and personable. This was by the far the best experience I've had for buying a car. It was More

by Brip4
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank F.
Jan 27, 2020 -

DePaula Ford responded

We are elated to know that you had an excellent car buying experience with us, Brip4! We strive to have excellent customer care to ensure that everyone is treated like family! Congrats on your purchase! If you ever need anything, let us know!

January 21, 2020

Everyone at the Depaula Ford service department were very friendly & courteous. I always feel they listen to me & I'm glad to be part of the Depaula family. More

by Gio2017
Recommend Dealer
Yes
Employees Worked With
Alex ?????
Jan 21, 2020 -

DePaula Ford responded

Gio, we are thrilled to hear that the service you received was top-notch! We appreciate the five-stars and recommendation as well. If you ever need anything, let us know!

January 21, 2020

Super Duty - Super Dealer I needed a new Ford Super Duty. Basically I knew what I wanted, and just need to find a dealer that I was comfortable doing business with. DePaula had More

by TowManDoug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Hunter
Jan 22, 2020 -

DePaula Ford responded

We are elated to know that you had an excellent car buying experience with Dalton and Jayson at the dealership! We strive to have excellent customer care to ensure that everyone is treated like family! We appreciate the recommendation and five-stars.

January 14, 2020

Excellent customer service the guys behind the desk were so nice and so helpful was a very pleasant experience I will definitely lease another car from Depaula Ford again thank you all for your awesome serv More

by Mariah12047
Recommend Dealer
Yes
Employees Worked With
I’m sorry I didn’t get their names young guys
Jan 15, 2020 -

DePaula Ford responded

Mariah, we are elated to hear that you had a wonderful overall experience at the dealership with the team! We look forward to seeing you again. Take care!

January 13, 2020

Overall a good experience. Was kept waiting a few times longer than expected, especially with an appointment. Had to come back to have dealer installed item corrected and a software update performed. More

by richardhoover2@gmail.com
Recommend Dealer
Yes
Employees Worked With
Alex Hoskin
Jan 13, 2020 -

DePaula Ford responded

We are thrilled to know that you had a postive overall experience, Richard! We appreciate the feedback and high ratings! If you ever need anything, let us know. Take care!

January 08, 2020

Service and attention to detail was excellent. Recall work was done in time. Lenny was great 👍as usual. The people at Depaula are great. Thanks More

by Pjenkins94
Recommend Dealer
Yes
Employees Worked With
Farnham,Lenny
Jan 08, 2020 -

DePaula Ford responded

Thank you so much for sharing feedback with us on your overall experience! We appreciate your five-stars and recommendation as well. We hope to see you again soon!

January 01, 2020

Outstanding Service The service at DePaula Ford is exceptional. They are very thorough and explain everything to the customer well. I am very pleased and wouldn’t go anyw More

by nanidono
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 02, 2020 -

DePaula Ford responded

Thank you kindly for the five-stars and recommendation! We are happy to know that the overall service you received was top-notch! We look forward to seeing you in the future! Take care!

December 30, 2019

Very good I dealt with Dalton Hunter. Very good experience .He went over everything and explained it all. I purchased 2 vehicles. Len Farnam good service adv More

by rjones5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Hunter
Dec 31, 2019 -

DePaula Ford responded

We are happy to know that your car buying experiences with us have been top-notch! We are thrilled to have you as a part of the DePaula Ford family!

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