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DePaula Ford

Albany, NY

4.7
4,823 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,823 reviews

April 22, 2018

Friendly and respectful I enjoyed it, and would recommend it to friends and family. Well informed and respectful employees. Had a wide variety of vehicles to choose from. More

by DBMason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike “Big Mike” Haertel
Apr 24, 2018 -

DePaula Ford responded

Hi there! Thank you for taking the time to share your experience! It's great to hear you enjoyed purchasing your new car from us, and that we had exactly what your were looking for. We truly appreciate your business, and want to welcome you to the DePaula Family! Enjoy your new ride!

April 21, 2018

Feelin’ Better I bought my car in April of 2017 , I had dealt with another rep and it was the absolute worse experience. I began having problems with the car I was p More

by FocusHater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Moolick
Apr 24, 2018 -

DePaula Ford responded

Hi there! Thank you for taking the time to share your story! It's great to hear that our salesman Mike was able to help you after having issues with your car. We truly appreciate your business, along with the referral!

April 21, 2018

New to me SUV Found car on Auto Trader. Call on Thursday afternoon test drove the car Thursday after work. Fair trade-in of my old car. Picked up the new to me c More

by Radlet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Moolick, Eric O'Reilly
Apr 24, 2018 -

DePaula Ford responded

Hi there! Thanks for the 5-star review! It's wonderful to hear that your experience with Mike and our sales team was as seamless as possible, We truly appreciate your business, and want to welcome you to the DePaula Family!

April 20, 2018

Good information on a Ford F-150 Though understandably requested by the dealership's scheduling employee to let them know of any changes in the planned appointment, they did not let m More

by eewashburn
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2018 -

DePaula Ford responded

Hi there! My name is Andrew Regan and I am the CMS for DePaula Ford. Thank you for taking the time to share your experience! We truly appreciate your business, and definitely value your feedback, as we strive to make our sales experience the best it can possibly be. We will continue to keep you updated on your order from us, and if you need anything do not hesitate to reach out to me directly at aregan@depaula.com.

April 19, 2018

Pleasant surprise I recently leased a Mazda CX3 from Albert Rodriguez and was pleasantly surprised how he made the process extremely easy and he actually listened to wh More

by Dt38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Rodriguez
Apr 20, 2018 -

DePaula Ford responded

Hi Diana! Thank you so much for taking the time to share your story, and for the recommendation for our sales team! It's great to hear your experience with Albert and Mackenzie exceeded your expectations in leasing your new CX-3 from us. We truly appreciate your business, and want to welcome you to the DePaula Family!

April 19, 2018

Great Experience I was unsure how leasing a new car would go living over 100 miles away from the dealership. I didn’t need to worry. Joe kept in contact with through More

by Bwmalone
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Hedley
Apr 20, 2018 -

DePaula Ford responded

Hi there! Thanks for the 5-star review, as well as the recommendation for Joe and our sales team! It's wonderful to hear that your experience leasing your car from us was as smooth as possible considering your distance from the dealership. We truly appreciate your giving us the opportunity to earn your business, and want to welcome you to the DePaula Family! Enjoy your new ride!

April 17, 2018

Happy It was great. Friendly staff. Not pushy. Very helpful. Worked with you to keep in your payment range. Only negative is I bought a used car and salesma More

by Barbaro342
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Brian. Forgot last name, Mike Moolick
Apr 18, 2018 -

DePaula Ford responded

Hi there! Thank you for taking the time to share your experience with us! I apologize that our team didn't go through the technology of the car, and I'm sure if you give us a call we'd be happy to walk you through anything you need to know. However, I am thrilled to hear your experience overall was a great one. We truly appreciate your business, and want to welcome you to the DePaula Family!

April 16, 2018

Thank you Anthony They were very helpful whe trading in my car to purchase another. I did phone the finance person a few times without a return call after buying the ca More

by Lincoln2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Napolitano
Apr 16, 2018 -

DePaula Ford responded

Hi there! Thank you for taking the time to share your story! I'm sorry to hear there was a miscommunication with finance, but I'm glad we were able to get everything settled. We truly appreciate your giving us the opportunity to earn you business, and want to welcome you to the DePaula Family!

April 16, 2018

Great Experience Anthony from DePaula Ford made this experience an easy one. If you are looking for a new/ used vehicle, I wouldn’t hesitate stopping in and speaking w More

by Keanek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Napolitano
Apr 16, 2018 -

DePaula Ford responded

Hi there! Thanks for the 5-star review, and recommendation for Anthony and our sales team! We truly appreciate your business, and want to welcome you to the DePaula Family!

April 16, 2018

Outstanding Sales Experience Mike Moolick made what is typically a stressful, highly pressured experience a welcomed relief. My wife and I purchased our new Mazda CX-3 in November More

by DiSpence8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Moolick
Apr 18, 2018 -

DePaula Ford responded

Hi there! Thank you so much for sharing your story, and for the recommendation of our sales team! It's great to hear you had such a wonderful experience with Mike purchasing your new CX-3, and that we were also able to help you when it came time to get it serviced. We truly appreciate your business, and hope to continue to earn it for years to come!

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