
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Couldn’t have done it without Albert Walked in with a plan to surprise my wife with an Explorer for her Birthday. I’d never been to DePaula before, just browsed some used Explorers on the Walked in with a plan to surprise my wife with an Explorer for her Birthday. I’d never been to DePaula before, just browsed some used Explorers on their website. Albert Rodriguez introduced himself, and helped me through the process. With all the rebates, and their KBB cash value trade in were able to make a deal on a 2018 XLT. When I arrived with my wife (she had no idea) right out front was her Explorer with a big red bow. All the paperwork was in order, because Albert is detailed and very easy to communicate with via text, phone, or email. That was extremely important to me because we have two young children who can get restless. If you are looking for a car I would highly recommend DePaula, and Albert. Very easy and wonderful buying experience. More
Reba purchase of her new Mazda Have been telling all my friends and family what a great place you have! So accommodating and helpful! No pressure and easy to work with...loved being Have been telling all my friends and family what a great place you have! So accommodating and helpful! No pressure and easy to work with...loved being able to take the car for a long test drive....easy to lease and a pleasure to pick up...car was ready when we got there.....drove away after an easy tutorial....no problems at all! More
Great Experience I had a great experience turning in my lease and leasing another car. I knew what vehicle (Mazda cx5) and color I wanted. After a little negotiation I I had a great experience turning in my lease and leasing another car. I knew what vehicle (Mazda cx5) and color I wanted. After a little negotiation I was walked through the car to learn all the features. Andy made the process very pleasant and easy. He even delivered the new car to my home after a couple days. I highly recommend DePaula, and Andy. More
Excellent Experience Great experience. No pressure. Even though truck was for husband, Kyle talked to both of us. Not all dealerships (Fuccillos Nelliston) do this. Will Great experience. No pressure. Even though truck was for husband, Kyle talked to both of us. Not all dealerships (Fuccillos Nelliston) do this. Will buy from them again. More
Friendly, No-Pressure Environment Andy was a pleasure to deal with from start to finish. There was a slight delay in getting our Mazda CX-5 (to no fault of this dealership), but Andy w Andy was a pleasure to deal with from start to finish. There was a slight delay in getting our Mazda CX-5 (to no fault of this dealership), but Andy was on top of it and kept in touch throughout the entire process. Within a short time, we had our car. He took a friendly and no pressure approach to taking care of us. Thanks Andy! More
Hassle free, excellent deal! We worked with Andy Masino to buy a new Ford Edge. We had an OUTSTANDING experience. Andy was very patient, thorough, and got all the information we n We worked with Andy Masino to buy a new Ford Edge. We had an OUTSTANDING experience. Andy was very patient, thorough, and got all the information we needed to make a good choice about both the car and the deal we wanted. We also work long hours and travel, which made it difficult to spend much time in the showroom....Andy was accessible via phone and email on a consistent basis and during after hours for him, which was so helpful to us. We needed a second, safe car for the winter weather and he made this happen for us! Would definitely recommend and have already recommended DePaula and Andy to our friends!! More
Excellent customer service Andy was very helpful, professional, and considerate throughout our car buying process. What we especially liked best about Andy was that he was very Andy was very helpful, professional, and considerate throughout our car buying process. What we especially liked best about Andy was that he was very personable and not your typical "car salesman". We felt as though he never once tried to push a sale onto us and wanted to make sure that we left happy. He worked with his managers to get us the best possible price for our vehicle. Thank you Andy! More
Awesome!! DePaula Mazda was great to me. Walked me through everything, took the time to explain and answer questions and made sure I left knowledge and happy. DePaula Mazda was great to me. Walked me through everything, took the time to explain and answer questions and made sure I left knowledge and happy. More
Excellent Service I was shown the vehicles i was intetested in. I got the one that i wanted. And was treated very well by all the staff i met that day. I was shown the vehicles i was intetested in. I got the one that i wanted. And was treated very well by all the staff i met that day. More
Awesome Experience😀 Andy was so great and helpful when I was looking to buy my gorgeous Mazda CX-5. Andy absolutely understands that it’s a major decision and approaches Andy was so great and helpful when I was looking to buy my gorgeous Mazda CX-5. Andy absolutely understands that it’s a major decision and approaches it with a no hassle/no pressure experience which I greatly appreciate! I definitely recommend Depaula Mazda and would not hesitate coming back in the future. Friendly people and an attentive salesman makes it enjoyable with no stress. Thanks so much Andy I appreciate all you did for me🙂 More