
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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"Glenn Cummings makes coming to De Paula a pleasure" We are have just leased our fourth Fusion from Glenn Cummings and each experience has been equally enjoyable. When dealing with a true professional li We are have just leased our fourth Fusion from Glenn Cummings and each experience has been equally enjoyable. When dealing with a true professional like Glenn that old saw holds: You're not just buying an automobile, you're entering into a long-term relationship. Since Day One, many moons ago, Glenn's easygoing manner, the care he took meeting our needs, and most importantly, giving us the feeling that we were dealing with a experienced specialist who was in it for the long haul, put us as ease in what can be an anxious experience. When Orange Ford was sold to De Paula Ford in 2017 we were thrilled they had the good sense to recognize the value of keeping a seasoned pro like Glenn on board. It sealed the deal for us. Glenn and De Paula make the perfect marriage: An established dealership, and a superb sales specialist. Need we say more? You can be sure where and who we will be purchasing our fifth Ford from. More
Very comfortable not pressured and pleasant Everyone i encounter was pleasant and professional. Very knowledgeable and answered all questions without feeling pressured. Looking forward to pickin Everyone i encounter was pleasant and professional. Very knowledgeable and answered all questions without feeling pressured. Looking forward to picking up new vehicle today and a further relationship with dealership. More
Trade and buy On line chat to appointment and purchase was quick and responsive. They followed through the details the entire process. Really was painless. The staf On line chat to appointment and purchase was quick and responsive. They followed through the details the entire process. Really was painless. The staff was easy to relate to and fun to interact with. Salesman was professional, personable, knowledgeable, and very accommodating in every way. More
Mackenzie is No.1 in our book! Mackenzie is honest, patient, knowledgeable and caring. We are so thankful for all her help. She answered and explained all our questions. Thank you Mackenzie is honest, patient, knowledgeable and caring. We are so thankful for all her help. She answered and explained all our questions. Thank you again! More
Top shelf service from this group. The DePaula group and Mike Haertel really took and interest in assisting me and my daughter in purchasing and paying for her own car at this time in h The DePaula group and Mike Haertel really took and interest in assisting me and my daughter in purchasing and paying for her own car at this time in her life. As a young person staring out she was treated with a lot of dignity and respect and they insured she understood all parts of the car buying process. We are so appreciative for their time and energies with us. Keith G. Brown Schenectady More
Great people to deal with Marat was an awesome sales rep. When I needed a couple of days to make a decision there was no pressure. He totally understood my needs and budget a Marat was an awesome sales rep. When I needed a couple of days to make a decision there was no pressure. He totally understood my needs and budget and did all he could to find me what I needed within that budget. Will definitely recommend friends and go back there for my next car!! More
Great to work with Out salesman Mike did a great job. After shopping around he gave us by far the best price for our 2018 CX5 and was easy to work with. We don't live in Out salesman Mike did a great job. After shopping around he gave us by far the best price for our 2018 CX5 and was easy to work with. We don't live in the area and were able to do everything over the phone. After agreeing on pricing and model all we did was show up sign some papers and we were off. No hassle. Mike made this the easiest car buying expierience I've ever had. Will definitely be recommending Mike and DePaul for anyone looking for a Ford or Mazda. More
Great service Big Mike was great salesman to work with He answered all of our questions He was understanding We were treated like a person not a number D and Big Mike was great salesman to work with He answered all of our questions He was understanding We were treated like a person not a number D and R Buley More
2017.5 Mazda Lease Experience From my initial visit to driving away with my new lease, Zak Ballard was a huge help. He was very responsive to emails after my first visit which I re From my initial visit to driving away with my new lease, Zak Ballard was a huge help. He was very responsive to emails after my first visit which I really appreciated because of my sometimes busy schedule. He also explained everything very thoroughly and walked me through the process. Mackenzie was also a great help showing me the features of the car and getting me situated before I left the dealership. She is very personable and knew the car which made things easier when leaving. Overall, I had a great service experience! More

No hassle auto purchase No high pressure sales games. I was satisfied with the amount offered for my "trade in". I'll definitely return to DePaula for my next auto purchase. No high pressure sales games. I was satisfied with the amount offered for my "trade in". I'll definitely return to DePaula for my next auto purchase. More