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DePaula Ford

Albany, NY

4.7
4,826 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,826 reviews

June 29, 2018

Painless as possible Found process at DePaula Ford easy. My salesperson, Mike, didn't waste my time. Got the car I wanted, at a fair price. Friendly, professional staf More

by Beach Babe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike “Big Mike” Haertel
Jun 29, 2018 -

DePaula Ford responded

Hi there! Thank you for taking the time to share your experience! It's great to hear Mike and our sales team were able to find you the perfect car, and that the process was quick and painless for you. We truly appreciate your business, and want to welcome you to the DePaula Family!

June 29, 2018

Outstanding Sales Team What a great and refreshing experience. Went to DePaula Ford to test drive a F-150 and a short time later we not only received an awesome deal on ou More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Mazzone
Jun 29, 2018 -

DePaula Ford responded

Hi Ed! Thank you very much for taking the time to write a review for us! It's wonderful to hear you had such a pleasant experience with Felix and our sales team, and that we were able to get you a great deal on the truck you were looking for. We truly appreciate your business, and want to welcome you to the DePaula Family!

June 28, 2018

Good process, some bumps at the end Buying the car was a reasonable process. my only complaint was when it came time to pick up the car, the person who was supposed to be available to te More

by gino
Recommend Dealer
Yes
Employees Worked With
Carl Brickley
Jun 29, 2018 -

DePaula Ford responded

Hi Gino. Thank you for taking the time to share your experience. However, I do want to apologize for you not having the features of your car not fully explained. I would love to schedule having someone go over all of the features of your new vehicle. Please feel free to email me at aregan@depaula.com.

June 28, 2018

Overall pleasant experience, Nice people, thorough process My wife convinced me to consider Mazda (DePaula) and it was a pleasure working with Marat, Bryan and Mackenzie... very well spoken and versed in their More

by robertolancini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marat Lozhkin
Jun 29, 2018 -

DePaula Ford responded

Hi Roberto! Thank you for taking the time to share your experience with us! It's wonderful to hear you truly enjoyed purchasing your new Mazda from Marat and our sales team. We appreciate you giving us the opportunity to earn your business. Enjoy your new ride, and welcome to the DePaula Family!

June 26, 2018

Friendly and helpful Qasim is very friendly to customers, and helpful and knowledgable in selecting vehicles. The whole process was awesome and comfortable, looking forwar More

by Cong
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2018 -

DePaula Ford responded

Hi there! Thank you so much for taking the time to share your experience! It's wonderful to hear Qasim and our sales team were able to find you the perfect vehicle, while making the process as easy and painless as possible. We truly appreciate your business, and want to welcome you to the DePaula Family!

June 26, 2018

Easiest car buying experience I have ever had. Went to DePaula Ford looking for a used truck. The salesman was very helpful and I did not feel pressured at all. Got more for my trade than was expec More

by Ryan B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2018 -

DePaula Ford responded

Hi Ryan! Thanks for the 5-star review! It's great to hear you had such a wonderful experience with Glenn and our sales team, and that we were able to get you into the truck you were looking for the same day you came in. We truly appreciate you letting us earn your business, and want to welcome you to the DePaula Family! Enjoy your new ride!

June 24, 2018

Everyone is very friendly and listened to what you want in a I was very hesitant about doing business with DePaula Ford would treat me after my lease was up. I was very happy all the way around More

by Kim47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marat Lozhkin
Jun 27, 2018 -

DePaula Ford responded

Hi Kim! Thank you for all of your kind words about your experience with our sales department! it's great to hear that you were truly satisfied with your time with us. We truly appreciate your business, and want to welcome you to the DePaula Family!

June 24, 2018

Awesome service by everyone !! Carl and team were so helpful in helping me pick out my new Explorer. No pressure to buy that day but they gave you all the information to get the car More

by apple123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Brickley
Jun 27, 2018 -

DePaula Ford responded

Thank you very much for taking the time to share your experience! We truly appreciate you giving us the opportunity to earn your business, and are thrilled Carl and our sales team were able to find you the perfect ride without making you feel pressured. Enjoy your new Explorer, and welcome to the DePaula Family!

June 23, 2018

Seamless! Qasim was knowledgeable and friendly. Easy to talk to and an excellent listener. Really tuned - in to our wishes and needs. This buying experience More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2018 -

DePaula Ford responded

Hi Chris! Thank you very much for the 5-star review! It's great to hear your experience with Qasim and our sales team went off without a hitch, and that we were able to cater to all of your needs before purchasing your new vehicle from us. We truly appreciate your business, and want to welcome you to the DePaula Family!

June 22, 2018

Excellent experience It’s been a week and I am still completely obsessed with my new car. From start to finish, the entire buying process was made smooth and easy by every More

by Kimsmithh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cloherty, Marat Lozhkin
Jun 27, 2018 -

DePaula Ford responded

Hi Kim! Thank you very much for all of your kind words! It's wonderful to hear your experience with Marat and our sales department exceeded all of your expectations in purchasing your new vehicle from us! We truly appreciate you business, and are thrilled that you are loving your new ride! Welcome to the DePaula Family!

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