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DePaula Ford

Albany, NY

4.7
4,826 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,826 reviews

July 19, 2018

New Ford Explorer I went in late on a weeknight, pretty wary from test driving other manufacturers and models of SUV's. I had a great experience with a very down to ea More

by New Ford Convert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Ferguson was a doll!, Mike “Big Mike” Haertel
Jul 25, 2018 -

DePaula Ford responded

Thank you for taking the time to share your story with us! It's wonderful to hear you were truly satisfied not only with your new SUV, but also with your experience with Mike and our sales team. We appreciate you giving the opportunity for us and Ford to earn your business! Enjoy your new ride, and welcome to the DePaula Family!

July 19, 2018

Love my CX5 DePaula had the CX5 I was looking for. Easy setup for a test drive, good trade in & 0% financing. Great people, great experience, great SUV. More

by Awb-MazdaCX-5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Rodriguez
Jul 25, 2018 -

DePaula Ford responded

Hi there! Thank you for taking the time to write a review for us! It's great to hear Albert and our sales team were able to accommodate all of your needs in purchasing your new CX-5. We truly appreciate your business, and want to welcome you to the DePaula Family!

July 18, 2018

Quick easy and personable We had a great time working with Depaula Ford/Mazda. We had a sales person who was patient in answering all of our questions and gave a great tour of More

by CX5Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
Jul 25, 2018 -

DePaula Ford responded

Hi there! Thank you for taking the time to share your experience with us! It's great to hear Albert and our sales team were able to answer all of your questions and make you feel completely comfortable with purchasing your new CX-5 from us. We truly appreciate your business! Enjoy your new ride, and welcome to the DePaula Family!

July 16, 2018

great experience! Because the employees are very polite, they go out of their way to help you. My salesman, Glen Cummings is fantastic, he helps me in every way possib More

by butterfly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, sales manager
Jul 17, 2018 -

DePaula Ford responded

Hi there! Thank you so much for taking the time to write a review for us! it's wonderful to hear your experience with Glenn keeps you coming back to our dealership even after the change over. We truly value your continued business! Enjoy your new ride, and until next time!

July 13, 2018

New Mazda We loved Amanda, she was very nice and very professional. We had such a good experience we will be sure to return to this dealership. More

by Mich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian sales manager , Amanda Niosi
Jul 17, 2018 -

DePaula Ford responded

HI Mich! Thank you for taking the time to share your experience! It's great to hear your time with Amanda and our sales team was as pleasant as possible. We truly appreciate your business! Enjoy your new ride, and welcome to the DePaula Family!

July 12, 2018

Great experience All of the employees at DePaula are friendly and helpful, but James Stairs is a great salesman...very informative and follows through with what he tel More

by AM99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stairs
Jul 12, 2018 -

DePaula Ford responded

Hi there! Thank you for taking the time to share your experience! It's great to hear you truly enjoyed purchasing your new vehicle from Jim and our sales team. We truly appreciate your business, and want to welcome you to the DePaula Family!

July 07, 2018

Easy and straight forward. Everyone was very friendly and easy to work with, I didn't feel pushed or pressured in any direction I didn't want to go and the people at the dealer More

by drheff91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Rodriguez, Steve Belvedere
Jul 10, 2018 -

DePaula Ford responded

Thank you for taking the time to share your experience! It's great to hear everything went smooth and you never felt pressured during your time with our sales team. We truly appreciate your business, and want to welcome you to the DePaula Family!

July 06, 2018

Great Experience! Steve and Albert were easy to work with. There was no pressure to make a purchase, and plenty of information to ensure I made and informed decision. More

by Adamcstewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Rodriguez, Mike Moolick, Steve Belvedere
Jul 10, 2018 -

DePaula Ford responded

Hi Adam! Thank you for taking the time to write a review for us. It's wonderful to hear you felt you were truly taken care of while picking out your new Mazda6 with our sales team. We appreciate your business! Enjoy your new ride, and welcome to the DePaula Family!

July 06, 2018

Great salesman.. Dealership Great salesman..... Great dealership...Had the vehicle with option I wanted in stock ....willing to beat another dealers quote.... Listened to what I More

by Upstate New Yorker
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric O'Reilly
Jul 10, 2018 -

DePaula Ford responded

Thank you for taking the time to share your experience! It's great to hear that we had exactly what you wanted for the right price. Enjoy your new ride, and welcome to the DePaula Family!

July 05, 2018

Seamless experience Kyle was more than accommodating with our transaction. From start to finish, everyone we dealt with was positive and professional. Will work with and More

by cguiry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Degonzague
Jul 05, 2018 -

DePaula Ford responded

Hi there! Thank you for taking the time to share your experience! It's great to hear you truly enjoyed purchasing your new vehicle from Kyle and our sales team. We appreciate you giving us the opportunity to earn you business, and want to thank you for the recommendation. Welcome to the DePaula Family!

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