DePaula Ford

Purchased 2019 Fusikon Energi 7/19/2019 I Leased the new car on 7/19 and reported to salesman a week later it was missing floor mats in the back, and the moon roof was leaking. He assured me I Leased the new car on 7/19 and reported to salesman a week later it was missing floor mats in the back, and the moon roof was leaking. He assured me that he was going to talk to service and take care of things, communicated at least 3 times and once on phone, 8/8/2019 still no word. Requested mats to be sent to my home or work, going to another dealer to have moon roof looked at/fixed. More

Great service and experience Jay and tyler at depaula were extremely easy to work with and would highly recommend them and depaula. Bought a second car from depaula because of th Jay and tyler at depaula were extremely easy to work with and would highly recommend them and depaula. Bought a second car from depaula because of the experience with them More

Great workmanship, positive staff, easy to deal with I had an accident and chose DePaula Ford to fix my car. Even though I own a Honda, they were recommended and I found them most helpful after comparing I had an accident and chose DePaula Ford to fix my car. Even though I own a Honda, they were recommended and I found them most helpful after comparing them to other collision centers. Excellent service and friendly, knowledgeable staff made my experience as positive as it could be. More

Excellent customer care & workmanship just very polite & helpful people. It's a pleasant environment while you wait, coffee, snacks, fresh fruit, and water. i would recommend DePaula to a just very polite & helpful people. It's a pleasant environment while you wait, coffee, snacks, fresh fruit, and water. i would recommend DePaula to a friend. More

My buying experiences has always been great at orange/depaul One of the best dealerships in the area. Carl was great in getting me what I wanted. I will recommend depaula whomever I know that's looking to buy a One of the best dealerships in the area. Carl was great in getting me what I wanted. I will recommend depaula whomever I know that's looking to buy a car, no hesitation. More

Fantastic Service! My hat is off to DePaula Ford! Lenny Farnam was terrific in providing the Gold Standard of Service! Never in my 70 years of driving and owning for t My hat is off to DePaula Ford! Lenny Farnam was terrific in providing the Gold Standard of Service! Never in my 70 years of driving and owning for the first time my Second Ford! My first ford was a 1949 Ford Flat Head Six 2 Door and built like a tank. Having been a Jeep owner in between I was told to give the Ford Explore a shot. So far it has been a great experience except for loss of AC which with only 30,000 miles was a bummer. But thanks to Lenny and your service staff and providing me with a loaner car. (Blessing) It went very smooth. Thanks again to your team. You have me as a client for the next 30 years. More

Excellent experience! My experience was great! I was in and out very quickly the tech Kevin went above and beyond to make sure everything was done right and even notified m My experience was great! I was in and out very quickly the tech Kevin went above and beyond to make sure everything was done right and even notified me that I had a couple punctures in my tires. 10/10 would definitely recommend! More

Friendly & fast service The employees at DePaula were very friendly and helpful. They did not pressure me to look at cars that I did not express interest in. I was able to dr The employees at DePaula were very friendly and helpful. They did not pressure me to look at cars that I did not express interest in. I was able to drive home with my new car the same day that I decided to buy it. I was also able to do my financing through SEFCU. I didn’t have to go to the DMV because they registered the car in my name for me. Lastly, I appreciated the fact that they required a $3,000 down payment in the form of a certified bank check. This gave me the idea that they will only sell cars to people who can afford to pay off their car loan. More

Service I had great service. I went into the service department to get my battery checked, and they too, care of it right away. They also informed me of a re I had great service. I went into the service department to get my battery checked, and they too, care of it right away. They also informed me of a recall on my Explorer and had that taken care of while my truck was in the shop. More

Great dealership From the moment I stepped onto the lot, to the moment I drove away in my new car, everyone was helpful and polite. I will definitely be recommending t From the moment I stepped onto the lot, to the moment I drove away in my new car, everyone was helpful and polite. I will definitely be recommending this dealership to friends More