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DePaula Ford
Albany, NY
4,496 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,496 reviews
August 31, 2017
Depaula Mazda I went to depaula Mazda on a Saturday after work and didn't expect to fall in love with one of the new CX3's so quickly! We ended up staying with Some I went to depaula Mazda on a Saturday after work and didn't expect to fall in love with one of the new CX3's so quickly! We ended up staying with Somer until after close! I did not pull the trigger so to speak that day. I just couldn't make a big decision that quick. So by Tuesday I spoke to Somer again and made an appt with her to talk finances on Wednesday. All the while she was patient with all my questions and explained everything. On Wednesday night we got everything settled which was totally hassle free. I picked up my brand new Mazda CX3 that Friday! That process does need a little more streamlining. Waiting to do paperwork with the financial department for almost an hour was a little much. (Maybe a waiting area would help). There was a discrepancy with the APR and the financial guy didn't even bother to check it out, but Somer and Nick I believe his name was, got it fixed and settled. I am totally happy with the service I received and happy I bought the car from Somer, she knew her stuff. She even texted a few days later to see how things were going with the new car, which I thought was a nice touch! More
by GeminiKP
Employees Worked With
Somer, Nick I think, financial guy
August 27, 2017
Felix Mazzone Wonderful car buying experience because of Felix Mazzone and the staff at DePaula Ford Albany . Knew exactly what I wanted, almost instinctively. He f Wonderful car buying experience because of Felix Mazzone and the staff at DePaula Ford Albany . Knew exactly what I wanted, almost instinctively. He found the car I wanted custom paint job and all. I would highly recommend the team at DePaula! More
by Cathy11757
Employees Worked With
FELIX MAZZONE
August 22, 2017
Buying my Miata Stress free experience. I did not feel pressured by the staff. My salesperson Troy Forrester was knowledgeable and did not seem to mind my endless que Stress free experience. I did not feel pressured by the staff. My salesperson Troy Forrester was knowledgeable and did not seem to mind my endless questions. More
by New toy owner
Employees Worked With
Troy Forrester in sales
August 18, 2017
Great experience, Our salesperson Zack was honest and not pushy and made us feel like he really cared about what we purchased and our payments per month this was the be Our salesperson Zack was honest and not pushy and made us feel like he really cared about what we purchased and our payments per month this was the best car buying experience we have ever had thank you Zack for all you did for us More
by Japault
Employees Worked With
Zack
August 17, 2017
Tyler Foster was a very Attentive and Straight Forward sales representative, you know when someone genuinely has your best interest at heart or when they are just was a very Attentive and Straight Forward sales representative, you know when someone genuinely has your best interest at heart or when they are just trying to make a Sale, Tyler even took the time after I brought the vehicle to come out and set up my Bluetooth so I could enjoy my music in my new car, I've dealt with Depaula for many years now and I will continue to be a customer as long as they have reps like Tyler and the others I came in contact with. Monique Legall More
by Moe1031
Employees Worked With
Tyler Foster
July 20, 2017
Great service Saleswoman Emily was very informative and polite. Kennan the finance manager was also very patience and informative explaining extended warranties and Saleswoman Emily was very informative and polite. Kennan the finance manager was also very patience and informative explaining extended warranties and mantiance packages. DePaula has really tightened things up from what Orange had been. More
by Craig Appell
Employees Worked With
Emily, Kennan
