DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Best experience ever What wonderful people to work with. Mackenzie was a pleasure. So personable and knowledgeable. I would 100% come back. She really helped me when I was What wonderful people to work with. Mackenzie was a pleasure. So personable and knowledgeable. I would 100% come back. She really helped me when I was in need. THANK YOU ALL More
Excellent Customer Service!! Everyone I came in contact with was personable, professional and knowledgeable. I would highly recommend DePaula to anyone looking for a new car!! I Everyone I came in contact with was personable, professional and knowledgeable. I would highly recommend DePaula to anyone looking for a new car!! I was introduced from everyone to Jay, to Steve, to Glenn, to Bryan and then to Mackenzie - each one was an absolute pleasure to deal with. Thank you for making my experience so easy! More
Fantastic Friendly Service Albert was so easy to work with! He made shopping for cars much less intimidating than what I've experienced in the past. He's funny, and super knowle Albert was so easy to work with! He made shopping for cars much less intimidating than what I've experienced in the past. He's funny, and super knowledgeable, and very perceptive to any question and concern I had. I recommend him to everyone, there truly isn't anyone better! Thanks Albert! More
First Time Car Buyer Albert made buying my first car so easy and affordable! I was nervous to see what I could afford and Albert went above and beyond to get me the best p Albert made buying my first car so easy and affordable! I was nervous to see what I could afford and Albert went above and beyond to get me the best price. He actually made buying my first car a fun experience instead of an intimidating one, he’s really the best. More
Made it easy! I never felt pressured to buy and everyone was very nice to work with. It wasn’t the typical car buying experience we all dread. I’ll definitely be ba I never felt pressured to buy and everyone was very nice to work with. It wasn’t the typical car buying experience we all dread. I’ll definitely be back when my lease is up! More
Considered purchasing My husband and I spoke with both Glenn and Mackenzie and had a really great feeling with them. As soon as we are ready financially we will be back to My husband and I spoke with both Glenn and Mackenzie and had a really great feeling with them. As soon as we are ready financially we will be back to work with Mackenzie and Glenn! More
Fantastic experience Thanks for a fantastic experience! Mackenzie and Albert were super helpful and knowledgeable. We will for sure be back and will let our friends know t Thanks for a fantastic experience! Mackenzie and Albert were super helpful and knowledgeable. We will for sure be back and will let our friends know that DePaula is the place to go! More
Fantastic customer service! Really happy with our experience! Came in with my husband to look at a Mazda and received an excellent customer service! Will be back soon! Really happy with our experience! Came in with my husband to look at a Mazda and received an excellent customer service! Will be back soon! More
Excellent experience. Professional and courteous. Felt that lease offer was a reasonable deal. Did not feel pressured and overall customer service was much better than with other local dealerships. Sa Felt that lease offer was a reasonable deal. Did not feel pressured and overall customer service was much better than with other local dealerships. Sales staff was respectful and did not appear to be overly aggressive. More
Great Service Great service from Carl and Mackenzie. Highly recommended. Came in to see options and ended up driving away in a new Mazda3. Fair value for everything Great service from Carl and Mackenzie. Highly recommended. Came in to see options and ended up driving away in a new Mazda3. Fair value for everything More