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DePaula Ford

Albany, NY

4.6
4,528 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,528 reviews

April 02, 2018

Best experience ever What wonderful people to work with. Mackenzie was a pleasure. So personable and knowledgeable. I would 100% come back. She really helped me when I was More

by Millersmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2018 -

DePaula Ford responded

Hi there! Thank you for taking the time to let us know about your experience! It's wonderful to hear Glenn, Mackenzie and our sales team were able to help you find a new car. We truly appreciate you business, and want to welcome you to the DePaula Family!

April 02, 2018

Excellent Customer Service!! Everyone I came in contact with was personable, professional and knowledgeable. I would highly recommend DePaula to anyone looking for a new car!! I More

by HMM823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Belinsky, Steve Belvedere
Apr 03, 2018 -

DePaula Ford responded

Hi there! Thanks for the 5-star review! It's great to hear you had such a pleasurable experience with our sales team. We truly value your business, and greatly appreciate you taking the time to write a review and recommendation for us! Enjoy your new ride, and welcome to the DePaula Family!

April 02, 2018

Fantastic Friendly Service Albert was so easy to work with! He made shopping for cars much less intimidating than what I've experienced in the past. He's funny, and super knowle More

by Carreviewer12
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
Apr 03, 2018 -

DePaula Ford responded

Hi there! Thank you so much for taking the time to share your experience with us! I'm thrilled to hear you enjoyed purchasing a new car from Albert and our sales team. We truly thank you for your business, and want to welcome you to the DePaula Family!

April 02, 2018

First Time Car Buyer Albert made buying my first car so easy and affordable! I was nervous to see what I could afford and Albert went above and beyond to get me the best p More

by Britth96
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
Apr 03, 2018 -

DePaula Ford responded

Hi there! Thanks for the 5-star review! We truly appreciate you giving us your business for purchasing your first car, and I'm thrilled we were able to make the process both easy and affordable for you. Enjoy your new ride, and welcome to the DePaula Family!

April 02, 2018

Made it easy! I never felt pressured to buy and everyone was very nice to work with. It wasn’t the typical car buying experience we all dread. I’ll definitely be ba More

by PG66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Rodriguez, Steve Belvedere
Apr 03, 2018 -

DePaula Ford responded

Hi there! Thanks you for taking the time to share your experience! It's great to hear our sales team was able to accommodate your needs, without making you feel pressured. We truly appreciate your business, and want to welcome you to the DePaula Family!

April 02, 2018

Considered purchasing My husband and I spoke with both Glenn and Mackenzie and had a really great feeling with them. As soon as we are ready financially we will be back to More

by Tgreen96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2018 -

DePaula Ford responded

Hi there! Thank you for taking the time to share your experience with us! It's great to know that even though you weren't ready to make a decision at this time, your experience with Glenn and our sales team was enough to make you want to come back when you're ready. We truly appreciate you giving us your business, and look forward to you coming back!

April 02, 2018

Fantastic experience Thanks for a fantastic experience! Mackenzie and Albert were super helpful and knowledgeable. We will for sure be back and will let our friends know t More

by jennford85
Recommend Dealer
Yes
Employees Worked With
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Rodriguez
Apr 04, 2018 -

DePaula Ford responded

Hi Jenn! Thank you for taking the time to share your experience! It's great to hear Albert and our sales team exceeded all of your expectations in purchasing a new car from us. We truly appreciate your business, and want to welcome you to the DePaula Family!

April 02, 2018

Fantastic customer service! Really happy with our experience! Came in with my husband to look at a Mazda and received an excellent customer service! Will be back soon! More

by VBstrauss23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Rodriguez
Apr 04, 2018 -

DePaula Ford responded

Hi there! Thank you so much for sharing your story! It's great to hear your experience with Albert and our sales team was nothing short of amazing. We truly appreciate your business! Enjoy your new Mazda, and welcome to the DePaula Family!

April 01, 2018

Excellent experience. Professional and courteous. Felt that lease offer was a reasonable deal. Did not feel pressured and overall customer service was much better than with other local dealerships. Sa More

by RP3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Chloroty, Mike Moolick, Eric O'Reilly
Apr 02, 2018 -

DePaula Ford responded

Hi there! Thank you for taking the time to share your experience with us! I'm thrilled to hear our sales team we able to exceed your expectations in leasing a new vehicle from us. We truly appreciate your business, and want to welcome you to the DePaula Family!

March 31, 2018

Great Service Great service from Carl and Mackenzie. Highly recommended. Came in to see options and ended up driving away in a new Mazda3. Fair value for everything More

by WillMau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Brickley, Steve Belvedere
Apr 02, 2018 -

DePaula Ford responded

Hi Will! Thank you for sharing your experience with us! It's great to hear Carl and our sales team were able accommodate your needs, and get you into a new Mazda3! We truly appreciate your business, and want to welcome you to the DePaula Family. Enjoy your new ride!

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