DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Awesome!! DePaula Mazda was great to me. Walked me through everything, took the time to explain and answer questions and made sure I left knowledge and happy. DePaula Mazda was great to me. Walked me through everything, took the time to explain and answer questions and made sure I left knowledge and happy. More
Excellent Service I was shown the vehicles i was intetested in. I got the one that i wanted. And was treated very well by all the staff i met that day. I was shown the vehicles i was intetested in. I got the one that i wanted. And was treated very well by all the staff i met that day. More
Awesome Experience😀 Andy was so great and helpful when I was looking to buy my gorgeous Mazda CX-5. Andy absolutely understands that it’s a major decision and approaches Andy was so great and helpful when I was looking to buy my gorgeous Mazda CX-5. Andy absolutely understands that it’s a major decision and approaches it with a no hassle/no pressure experience which I greatly appreciate! I definitely recommend Depaula Mazda and would not hesitate coming back in the future. Friendly people and an attentive salesman makes it enjoyable with no stress. Thanks so much Andy I appreciate all you did for me🙂 More
Amazing customer service Great customer service. Everyone was extremely helpful and easy to work with. They had the exact car I was looking for and I was able to walk out the Great customer service. Everyone was extremely helpful and easy to work with. They had the exact car I was looking for and I was able to walk out the same day driving it! More
Friendly and respectful I enjoyed it, and would recommend it to friends and family. Well informed and respectful employees. Had a wide variety of vehicles to choose from. I enjoyed it, and would recommend it to friends and family. Well informed and respectful employees. Had a wide variety of vehicles to choose from. More
Feelin’ Better I bought my car in April of 2017 , I had dealt with another rep and it was the absolute worse experience. I began having problems with the car I was p I bought my car in April of 2017 , I had dealt with another rep and it was the absolute worse experience. I began having problems with the car I was pointed in Mike’s direction for help. He has been absolutely wonderful. He has answered all of my questions and gone above and beyond to make me feel welcome and comfortable at the dealership. I have since referred a dear friend to purchase a new vehicle from Mike as well! He completely changed how I feel about DePaula and I’m lucky to have received his hospitality! Thank you again! More
New to me SUV Found car on Auto Trader. Call on Thursday afternoon test drove the car Thursday after work. Fair trade-in of my old car. Picked up the new to me c Found car on Auto Trader. Call on Thursday afternoon test drove the car Thursday after work. Fair trade-in of my old car. Picked up the new to me car on Saturday. Everything was professional and handled quickly. Would highly recommend this dealership and salesman Mike Moolick. More
Good information on a Ford F-150 Though understandably requested by the dealership's scheduling employee to let them know of any changes in the planned appointment, they did not let m Though understandably requested by the dealership's scheduling employee to let them know of any changes in the planned appointment, they did not let me know that the scheduled salesman had changed his day off, so he wasn't in. Not a big deal, as I was directed to another gentleman who had good knowledge of the vehicle and its many configurations. There was minimal attempt to guide me toward a vehicle on the lot (I was determined to do a special order), though the salesman has not yet responded to my request for information needed to track the progress of that order at the factory. Like most people, I was slightly disappointed by the offered trade-in value, but it was not unreasonable and was notably larger than that offered at another area dealership. More
Pleasant surprise I recently leased a Mazda CX3 from Albert Rodriguez and was pleasantly surprised how he made the process extremely easy and he actually listened to wh I recently leased a Mazda CX3 from Albert Rodriguez and was pleasantly surprised how he made the process extremely easy and he actually listened to what I wanted! He is a pleasure to work with! Mackenzie was wonderful explaining the pdashboard, setting up my phone, etc in a way I understood and could follow. I won’t hesitate to recommend depaula for a delightful car experience. I am thrilled with my first SUV! Thank you, Diana Trombley More
Great Experience I was unsure how leasing a new car would go living over 100 miles away from the dealership. I didn’t need to worry. Joe kept in contact with through I was unsure how leasing a new car would go living over 100 miles away from the dealership. I didn’t need to worry. Joe kept in contact with through the whole process, got me a great deal, and even drove down and delivered the car to my driveway! A great experience and a great guy. I will be reccomending all of my family and friends to Joe and Depaula Ford. More