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DePaula Ford

Albany, NY

4.6
4,542 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,542 reviews

June 12, 2018

No pressure and excellent care. We were looking at muiltiple makes of vehicles to decide which one we wanted. Beside the vehicle list we narrowed it down to we also ruled out dealers More

by Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike “Big Mike” Haertel
Jun 18, 2018 -

DePaula Ford responded

Hi Ross! Thank you so much for taking the time to share your experience! It's great to hear that even though you haven't purchased your new car yet, your experience with Glenn and our sales department was enough to decide to come back to purchase your CX-9. We truly appreciate you giving us the opportunity to earn your business, and look forward to you returning for your new ride!

June 09, 2018

Great Experience I recently leased a Mazda CX-5 and worked closely with Amanda and Steve. They were both excellent and helped me get exactly what I wanted in a car and More

by deohan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Belvedere, Amanda Niosi
Jun 11, 2018 -

DePaula Ford responded

Hi there! Thanks fro the 5-star review! It's great to hear you had such a wonderful experience with Amanda and our sales team, and that they were able to find you the perfect car without breaking the budget. We truly appreciate you business! Enjoy your new CX-5, and welcome to the DePaula Family!

June 07, 2018

Outstanding used-car buying experience The experience has been very good - I was pressed for time and the staff was able to accommodate a change in schedule to get me into my car when I nee More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrstal in service, Carl Brickley, Mike Moolick
Jun 07, 2018 -

DePaula Ford responded

Hi there! Thank you so much for writing a review for us! It's great to hear that your experience from sales to service went as smoothly as possible. We truly appreciate your business, and want to welcome you to the DePaula Family!

June 05, 2018

No games, highly professional Everyone was super courteous and helpful. Upon arrival the first thing was going over the truck, at which time everything about the vehicle’s feature More

by Tyler Northeast Marine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Brickley, Nate Gagnon
Jun 07, 2018 -

DePaula Ford responded

Hi Tyler! Thank you for taking the time to share your story! It's wonderful to hear your experience with Carl and our sale team exceeded all of your expectations in purchasing your new truck. We truly appreciate you giving us the opportunity to earn your business, and want to welcome you to the DePaula Family!

June 04, 2018

Great experience Allen Powell and Jim Stairs were a pleasure to work with. Allen went above and beyond to make sure we were completely satisfied. Jim was professional More

by volkd71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stairs
Jun 07, 2018 -

DePaula Ford responded

Hi Dean! Thanks for the 5-star review! It's great to hear your experience with Jim and Allen was as pleasant as possible. We truly appreciate your business! Enjoy your new ride, and welcome to the DePaula Family!

June 04, 2018

Wonderful Experience! Our salesperson Marat was excellent and very thorough. Marat showed us all of our options and payment plans to find the one that would work the best f More

by Steve L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis in Service, Marat Lozhkin
Jun 07, 2018 -

DePaula Ford responded

Hi Steve! Thank you for taking the time to share your experience, as well as the recommendation for Marat and our sales team! It's great to hear we were able to find you the perfect option for a vehicle without breaking the bank. We truly appreciate your business, and want to welcome you to the DePaula Family!

June 02, 2018

A positive buying experience Every aspect of my buying experience at DePaula Mazda was positive. The sales rep, Albert Rodriquez, was professional, knowledgeable and non pressuri More

by CX-5 buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Belinsky, Albert Rodriguez
June 02, 2018

Glenn was excellent! The salesman was nice and helpful. He had all the answers to any questions I had. Never made me feel pressured in my decision making. That's how they More

by Sapphire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Albin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2018 -

DePaula Ford responded

Hi there! thank you so much for taking the time to share your experience with Glenn and our sales team! It's wonderful to hear Glenn was able to answer all of your questions while making your time with us a comfortable as possible. We truly appreciate your business, and want to welcome you to the DePaula Family!

June 01, 2018

Great Experience My wife and I recently leased a 2018 Fusion from DePaula Ford with Felix. It was a great, no pressure experience. They were more than willing to wor More

by Deadfrog5108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Regan , Felix Mazzone
Jun 07, 2018 -

DePaula Ford responded

Hi there! Thanks for the 5-star review! It's great to hear you had such an amazing experience leasing your new Fusion from Felix and our sales team, and that we didn't break your budget. We truly appreciate your business! Enjoy your new ride, and welcome to the DePaula Family!

May 31, 2018

Best experience ever in car buying ! With over 25 years under my belt in purchasing & leasing cars , this experience was the best by far . No pressure and texted/emailed me information af More

by Onehappycarowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Masino
Jun 01, 2018 -

DePaula Ford responded

Hi there! Thank you for the 5-star review, as well as the recommendation for Andy and our sales team! It's wonderful to hear your experience buying your new car from us was as painless and hassle-free as possible. Enjoy your new ride, and welcome to the DePaula Family!

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