DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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No pressure and excellent care. We were looking at muiltiple makes of vehicles to decide which one we wanted. Beside the vehicle list we narrowed it down to we also ruled out dealers We were looking at muiltiple makes of vehicles to decide which one we wanted. Beside the vehicle list we narrowed it down to we also ruled out dealerships that had the typical sales type pressure. We loved everything about the CX9 and Glenn was very fair and helpful with giving us options and incite with our choices. We told him that we would be back in a month or longer since we had a few things to care for and he respected what we said which made us not just prefer Mazda but also this dealership as our preference. Even though we live an hour away. We love the car and so far our experience with Depaula Mazda and our salesman Glenn has been great. More
Great Experience I recently leased a Mazda CX-5 and worked closely with Amanda and Steve. They were both excellent and helped me get exactly what I wanted in a car and I recently leased a Mazda CX-5 and worked closely with Amanda and Steve. They were both excellent and helped me get exactly what I wanted in a car and stay within my budget. I would definitely recommend them to anyone looking for a friendly, customer focused car buying experience. More
Outstanding used-car buying experience The experience has been very good - I was pressed for time and the staff was able to accommodate a change in schedule to get me into my car when I nee The experience has been very good - I was pressed for time and the staff was able to accommodate a change in schedule to get me into my car when I needed it. Also needed a bit of assistance from the service department shortly after my purchase and that too was a great experience. More
No games, highly professional Everyone was super courteous and helpful. Upon arrival the first thing was going over the truck, at which time everything about the vehicle’s feature Everyone was super courteous and helpful. Upon arrival the first thing was going over the truck, at which time everything about the vehicle’s features and systems were explained. The closing went well too, no surprise changes or fees, no pressure to purchase items not wanted. Large inventory, convenient location also complimented this Ford Dealer. I will purchase from them again. More
Great experience Allen Powell and Jim Stairs were a pleasure to work with. Allen went above and beyond to make sure we were completely satisfied. Jim was professional Allen Powell and Jim Stairs were a pleasure to work with. Allen went above and beyond to make sure we were completely satisfied. Jim was professional and attentive . Overall a great experiance. Dean More
Wonderful Experience! Our salesperson Marat was excellent and very thorough. Marat showed us all of our options and payment plans to find the one that would work the best f Our salesperson Marat was excellent and very thorough. Marat showed us all of our options and payment plans to find the one that would work the best for us. He showed us around and introduced us to most of the staff. We would highly recommend DePaula Ford! More
A positive buying experience Every aspect of my buying experience at DePaula Mazda was positive. The sales rep, Albert Rodriquez, was professional, knowledgeable and non pressuri Every aspect of my buying experience at DePaula Mazda was positive. The sales rep, Albert Rodriquez, was professional, knowledgeable and non pressuring which I greatly appreciated. The delivery Coordinator, Mackenzie Albin did a great job of reviewing my new vehices functionality and features. I would recommend the store and the staff and would definitely consider them for future business. More
Glenn was excellent! The salesman was nice and helpful. He had all the answers to any questions I had. Never made me feel pressured in my decision making. That's how they The salesman was nice and helpful. He had all the answers to any questions I had. Never made me feel pressured in my decision making. That's how they all should be! More
Great Experience My wife and I recently leased a 2018 Fusion from DePaula Ford with Felix. It was a great, no pressure experience. They were more than willing to wor My wife and I recently leased a 2018 Fusion from DePaula Ford with Felix. It was a great, no pressure experience. They were more than willing to work with us and get us to a payment we were comfortable with. More
Best experience ever in car buying ! With over 25 years under my belt in purchasing & leasing cars , this experience was the best by far . No pressure and texted/emailed me information af With over 25 years under my belt in purchasing & leasing cars , this experience was the best by far . No pressure and texted/emailed me information after hours to help me make my decision . Visited several other dealers but Andrew was always on top of things and prompt with my requests . I would recommend him to my family and closest friends . Thanks again Andrew and Depaula Ford ! More