Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
4,542 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,542 reviews
June 26, 2018
Friendly and helpful Qasim is very friendly to customers, and helpful and knowledgable in selecting vehicles. The whole process was awesome and comfortable, looking forwar Qasim is very friendly to customers, and helpful and knowledgable in selecting vehicles. The whole process was awesome and comfortable, looking forward to the services in future. More
by Cong
Employees Worked With
June 26, 2018
Easiest car buying experience I have ever had. Went to DePaula Ford looking for a used truck. The salesman was very helpful and I did not feel pressured at all. Got more for my trade than was expec Went to DePaula Ford looking for a used truck. The salesman was very helpful and I did not feel pressured at all. Got more for my trade than was expecting. They were able to get me the monthly payment I wanted and I was on the road with my new truck in 2 hours. More
by Ryan B
Employees Worked With
June 24, 2018
Everyone is very friendly and listened to what you want in a I was very hesitant about doing business with DePaula Ford would treat me after my lease was up. I was very happy all the way around I was very hesitant about doing business with DePaula Ford would treat me after my lease was up. I was very happy all the way around More
by Kim47
Employees Worked With
Marat Lozhkin
June 24, 2018
Awesome service by everyone !! Carl and team were so helpful in helping me pick out my new Explorer. No pressure to buy that day but they gave you all the information to get the car Carl and team were so helpful in helping me pick out my new Explorer. No pressure to buy that day but they gave you all the information to get the car you wanted with explaining all the features and benefits and what would work the best for you. More
by apple123
Employees Worked With
Carl Brickley
June 23, 2018
Seamless! Qasim was knowledgeable and friendly. Easy to talk to and an excellent listener. Really tuned - in to our wishes and needs. This buying experience Qasim was knowledgeable and friendly. Easy to talk to and an excellent listener. Really tuned - in to our wishes and needs. This buying experience was a pleasure from start to finish. We were also impressed with the assistance of Mike Moolick and Mackenzie. Everyone was very professional and friendly. More
by Chris
Employees Worked With
June 22, 2018
Excellent experience It’s been a week and I am still completely obsessed with my new car. From start to finish, the entire buying process was made smooth and easy by every It’s been a week and I am still completely obsessed with my new car. From start to finish, the entire buying process was made smooth and easy by everyone at DePaula! Nothing but good things to say about Marat, so great to work with! He took my mom and I on a tour of the whole dealership and introduced us to the service team. He really went above and beyond!! Mike from financing was great as well! He made the process go quick, and had a wonderful sense of humor! I would recommend DePaula to anyone I know!! Thank you all! More
by Kimsmithh
Employees Worked With
Mike Cloherty, Marat Lozhkin
June 21, 2018
Great Customer service we hit some snags along the way but Jayson and his team went out of their way to help smooth things over. thank you we appreciated the help! we hit some snags along the way but Jayson and his team went out of their way to help smooth things over. thank you we appreciated the help! More
by Norbert
Employees Worked With
Jayson Newell
June 20, 2018
Great dealership. Purchase was easy, great price! Everyone was extremely friendly. They helped us get out of an old truck and in to a brand new one for the price we wanted. Everyone was extremely friendly. They helped us get out of an old truck and in to a brand new one for the price we wanted. More
by Crmoore
Employees Worked With
Mike “Big Mike” Haertel
June 19, 2018
Painless Couldn't have asked for a better salesman. Right to the point, got me the best deal possible. Would Highly recommend this dealership to friends and fa Couldn't have asked for a better salesman. Right to the point, got me the best deal possible. Would Highly recommend this dealership to friends and family More
by Cmatt56
Employees Worked With
Mike “Big Mike” Haertel
June 18, 2018
Best experience ever! I had the best car buying experience ever at DePaula Mazda. I was given a given a great value for my trade-in. The sales rep and manager I worked with I had the best car buying experience ever at DePaula Mazda. I was given a given a great value for my trade-in. The sales rep and manager I worked with were very pleasant and did not pressure me at all. I will continue to buy cars from DePaula! More
by Shmorg
Employees Worked With
Steve Belvedere, Amanda Niosi
