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DePaula Ford
Albany, NY
4,543 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,543 reviews
February 12, 2019
Positive Experience I felt my sales person, Carl Brickley, was honest and trustworthy. Although there was an issue with the factory standard equipment that came on the ca I felt my sales person, Carl Brickley, was honest and trustworthy. Although there was an issue with the factory standard equipment that came on the car, the dealership was very accommodating to work with Ford to fix the problem. Everyone was kind and helpful. I am happy to say that this was a positive experience for me and would recommend this dealership. Thank you. Stephanie More
by Stephanie
Employees Worked With
Michael Clohery, Tim Russo, Carl Brickley
January 06, 2019
Great experience at this dealership! I recently visited DePaula Ford Mazda to find a lease on a Ford Escape. I couldn't be more satisfied with the experience. Working with Albert and Sal I recently visited DePaula Ford Mazda to find a lease on a Ford Escape. I couldn't be more satisfied with the experience. Working with Albert and Sal, who were very knowledgeable and friendly, helped me make a great decision. The dealership is modern and everyone was pleasant and professional. They really care about their customers being satisfied. I would highly recommend this dealership to anyone looking for their next vehicle. More
by MLH
Employees Worked With
Sal, Finance Manager, Albert Rodriguez
January 03, 2019
Excellent experience Qasim(Q) was very knowledgeable and patient with us he showed us the whole operation from service to sales. He worked with us to put us in the vehicle Qasim(Q) was very knowledgeable and patient with us he showed us the whole operation from service to sales. He worked with us to put us in the vehicle we wanted,he and us compared everything we looked at with the stunning red cx5 and realized it was the vehicle for us to lease. Q made it happen from start to finish and we would highly recommend he and Depaula Mazda. More
by Ebbtide
December 26, 2018
Excellent choice for an Internet oriented purchase and trade I search out 100 miles from Kingston and fashion a deal with a proposed trade in valuation and then choose a deal. Some dealers although they are on I search out 100 miles from Kingston and fashion a deal with a proposed trade in valuation and then choose a deal. Some dealers although they are on the net want you to drive by and present your trade before a proposition. Driving by and kicking tires is so 90s, I don't know why they bother. Dealt with Allen and Alberto and fashioned a deal that could be rejected by either party at the sale. Next day was in and out in an hour with a new SUV. A little noticed benefit is DePaula will take up to 3000 deposit on a card so if you have cashback , that's a dinner out with the wife. I am a happy camper and will be back. More
by Ace Detective Retired
December 03, 2018
Best dealership experience Best dealership I have ever worked with, I just hope Ford has a plug in when my Kia lease comes up. They listen to you. Best dealership I have ever worked with, I just hope Ford has a plug in when my Kia lease comes up. They listen to you. More
by svander1
Employees Worked With
Bill? Carl?, Eric O'Reilly
November 20, 2018
Best Car Buying Experience Ever I have bought many cars over the years. I had a complicated 2 car trade made more difficult by distance from DePaula ford (3 hours). I explained this I have bought many cars over the years. I had a complicated 2 car trade made more difficult by distance from DePaula ford (3 hours). I explained this to the sale associat and they put me right in touch with the sales managers to complete the deal. Eric was great to work with. We assessed my trades via pictures and vin look ups. Agreed on a price for the new truck and they delivered and picked up for a small fee savings me 6+ hours of car time. DePaula does not mark up new Raptors like many of the local dealers here in NJ. Fair honest and direct. I will buy from them again for sure! More
by Z123
November 19, 2018
Long distance transaction could not be better I normally read these reviews with a grain of salt, figuring that a portion are made by relatives of every dealer. I can honestly say that this place I normally read these reviews with a grain of salt, figuring that a portion are made by relatives of every dealer. I can honestly say that this place was just great. Traded in my truck on a 2017 F150 Roush and the entire transaction was done over the phone until I drove a couple of hundred miles to make the trade. The entire staff could not have been any more honest or transparent, the Roush was perfectly as described, and the trade in went off without a hitch. The trade in price was completely fair and the deal that we worked out was just great. They even had some things done to the Roush, like spray in bed liner, before I picked it up so that it would be ready to drive off. Can't say enough good things about everyone there...even if it started to snow that night [it is Albany after all...!] More
by termite01
Employees Worked With
Alex Hoskin, Eric O'Reilly
November 13, 2018
happy customer Depaula did a fantastic job at making my car buying experience quick, easy and painless. They took all the anxiety out of the entire experience. Never Depaula did a fantastic job at making my car buying experience quick, easy and painless. They took all the anxiety out of the entire experience. Never felt pressured or that they were getting something out of me. Thank you Depaula (and Albert), I will be buying my future vehicles from depaula. More
by Ryan
Employees Worked With
Albert Rodriguez
November 09, 2018
Buying experience: Mazda3 Upon arrival Qasim (aka Q) was very courteous and helpful. He provided good buying advice and was knowledable about Mazda and its products. He gave a Upon arrival Qasim (aka Q) was very courteous and helpful. He provided good buying advice and was knowledable about Mazda and its products. He gave a tour of the facility and made the overall buying experience quick and easy. Thanks again Q! More
by Mazda3
November 03, 2018
Horrible customer service If you want to haggle over $5. per month after being a loyal customer for 10 yrs., feel unimportant and have numerous sales people, and even higher up If you want to haggle over $5. per month after being a loyal customer for 10 yrs., feel unimportant and have numerous sales people, and even higher ups never return your calls, then by all means go to this dealership. OH ! and if you feel like sitting at a table for 2 hours, when you have an appointment, while the sales manager helps other customers, and talks in a language of car dealer jargon that you cant understand, then be sure to ask for Steve Belvedere More
by NancyJ12054
Employees Worked With
Steve Belvedere
