DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,543 reviews
Excellent customer care & workmanship just very polite & helpful people. It's a pleasant environment while you wait, coffee, snacks, fresh fruit, and water. i would recommend DePaula to a just very polite & helpful people. It's a pleasant environment while you wait, coffee, snacks, fresh fruit, and water. i would recommend DePaula to a friend. More
My buying experiences has always been great at orange/depaul One of the best dealerships in the area. Carl was great in getting me what I wanted. I will recommend depaula whomever I know that's looking to buy a One of the best dealerships in the area. Carl was great in getting me what I wanted. I will recommend depaula whomever I know that's looking to buy a car, no hesitation. More
Fantastic Service! My hat is off to DePaula Ford! Lenny Farnam was terrific in providing the Gold Standard of Service! Never in my 70 years of driving and owning for t My hat is off to DePaula Ford! Lenny Farnam was terrific in providing the Gold Standard of Service! Never in my 70 years of driving and owning for the first time my Second Ford! My first ford was a 1949 Ford Flat Head Six 2 Door and built like a tank. Having been a Jeep owner in between I was told to give the Ford Explore a shot. So far it has been a great experience except for loss of AC which with only 30,000 miles was a bummer. But thanks to Lenny and your service staff and providing me with a loaner car. (Blessing) It went very smooth. Thanks again to your team. You have me as a client for the next 30 years. More
Excellent experience! My experience was great! I was in and out very quickly the tech Kevin went above and beyond to make sure everything was done right and even notified m My experience was great! I was in and out very quickly the tech Kevin went above and beyond to make sure everything was done right and even notified me that I had a couple punctures in my tires. 10/10 would definitely recommend! More
Friendly & fast service The employees at DePaula were very friendly and helpful. They did not pressure me to look at cars that I did not express interest in. I was able to dr The employees at DePaula were very friendly and helpful. They did not pressure me to look at cars that I did not express interest in. I was able to drive home with my new car the same day that I decided to buy it. I was also able to do my financing through SEFCU. I didn’t have to go to the DMV because they registered the car in my name for me. Lastly, I appreciated the fact that they required a $3,000 down payment in the form of a certified bank check. This gave me the idea that they will only sell cars to people who can afford to pay off their car loan. More
Service I had great service. I went into the service department to get my battery checked, and they too, care of it right away. They also informed me of a re I had great service. I went into the service department to get my battery checked, and they too, care of it right away. They also informed me of a recall on my Explorer and had that taken care of while my truck was in the shop. More
Great dealership From the moment I stepped onto the lot, to the moment I drove away in my new car, everyone was helpful and polite. I will definitely be recommending t From the moment I stepped onto the lot, to the moment I drove away in my new car, everyone was helpful and polite. I will definitely be recommending this dealership to friends More
Used Car Sale During my experience here at DePaula Ford, I was presented with an outstanding sales person named Marat. Marat was understanding, knowledgeable, and t During my experience here at DePaula Ford, I was presented with an outstanding sales person named Marat. Marat was understanding, knowledgeable, and took extra care of my needs and concerns during my time purchasing my vehicle. I will definitely be recommending Marat and DePuala Ford to my family and friends for future vehicle purchases. Thanks again for having an awesome employee!!! More
They were awesome! I bought my first new car from these guys this week. Between the Salesman and the finance manger i walked out with a brand new car and no stress!! I t I bought my first new car from these guys this week. Between the Salesman and the finance manger i walked out with a brand new car and no stress!! I totally recommend depaula ford and mazda! More
Great experience Felt comfortable, never pressured. Marat was knowledgeable, personable, and willing to work with me. Everyone there was friendly and made me feel wel Felt comfortable, never pressured. Marat was knowledgeable, personable, and willing to work with me. Everyone there was friendly and made me feel welcomed. I would highly recommend them. More