DePaula Ford

never again If you need any type of work done on your vehicle prior to purchase, make sure it’s done first. Once you purchase your vehicle, they have your money a If you need any type of work done on your vehicle prior to purchase, make sure it’s done first. Once you purchase your vehicle, they have your money and do not care. You’ll get the run around and get transferred to voicemails that are never checked until you get so fed up you go above. We are reporting them to BBB and Attorney General for a two-month run around on repairs that were promised at signing. Save your time and go somewhere they value your buisness. More

A superb experience I initially spoke to the manager whose name is Mike. He was very helpful and informative. He assigned Joe to work with us. Joe was very friendly, hel I initially spoke to the manager whose name is Mike. He was very helpful and informative. He assigned Joe to work with us. Joe was very friendly, helpful and did not pressure us at all. The experience was truly a great one. More

repair Truck was inoperable. Arranged a tow with AAA to DePaula. They arranged a rental car for me through my extended warranty. Let me know what the prob Truck was inoperable. Arranged a tow with AAA to DePaula. They arranged a rental car for me through my extended warranty. Let me know what the problem was in 24 hours and fixed in 48 hours. I'm very satisfied. More

Bought a new SUV Overall, a great experience, Joe our salesman and Frank the finance manager were both outstanding and I would highly recommend DePaula Ford. I had a d Overall, a great experience, Joe our salesman and Frank the finance manager were both outstanding and I would highly recommend DePaula Ford. I had a dollar amount I was looking to stay on budget and Joe provided help to make sure I stayed in the range I was comfortable in. I would stop by and see how they can help with your next car /truck purchase More

Service dept. I’m happy with the service dept. bought vehicle new 2017 & never had a problem with any service ,from recalls to reg. Schedule maintenance. I’ve made I’m happy with the service dept. bought vehicle new 2017 & never had a problem with any service ,from recalls to reg. Schedule maintenance. I’ve made appts. to just dropping in for an oil change with no problems at all 👍 More

Great service as always Got and oil change and tire rotation. Was in and out in about 35 minutes and they threw in a carwash. The best dealer service around the capital distr Got and oil change and tire rotation. Was in and out in about 35 minutes and they threw in a carwash. The best dealer service around the capital district More

Great easy experience Q was extremely easy to work with. He took the hassle out of the daunting experience of buying a new car. He answered all of my questions in an extrem Q was extremely easy to work with. He took the hassle out of the daunting experience of buying a new car. He answered all of my questions in an extremely timely manner & was very thorough. More

At 71 years old, its the best dealership I've worked with. They had to order parts for my repair. I had purchased a used car warranty from them when I purchased my Explorer. They gave me a loaner with only 6 m They had to order parts for my repair. I had purchased a used car warranty from them when I purchased my Explorer. They gave me a loaner with only 6 miles on it. I had it for three days. The repair was perfect. No hidden surprises you get from some dealers as to what needs to be done. The work was done right the first time. I live in Queensbury, but will be buying all my cars from DePaula. More

The service was excellent including the reasonable price. I went there to fix toe link which was one of recall items and they also found my car would need an oil change soon. I let them take care of both r I went there to fix toe link which was one of recall items and they also found my car would need an oil change soon. I let them take care of both recall item and oil change with synthetic. Both items were done in time and the price of synthetic oil change was reasonable too. More

Awesome first experience! Walked in looking for my first truck. Was looking into pre-owned trucks, but with the help of Bill, found a brand new truck within my price range! Wil Walked in looking for my first truck. Was looking into pre-owned trucks, but with the help of Bill, found a brand new truck within my price range! Will definitely be returning in the future! Ask for Bill! More