
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Friendly, knowledgeable and reliable staff made for a no surprises visit. The wheel alignment was completed in a timely manner. Check in and check out went smoothly. surprises visit. The wheel alignment was completed in a timely manner. Check in and check out went smoothly. More
This is a great place to buy and have service done! I would recommend this dealership to my family and friends. Thank you for the friendly service! would recommend this dealership to my family and friends. Thank you for the friendly service! More
Great service made sure that I left satisfied and everything was to my liking. I will definitely come back to De Paula Mazda. Thank you! everything was to my liking. I will definitely come back to De Paula Mazda. Thank you! More
My service was seamless. Quick. My service guy, I think his name was Mike, was really great. Nice and professional. Zoom zoom. ❤️My Mazda. ☮️Need more words. Done. his name was Mike, was really great. Nice and professional. Zoom zoom. ❤️My Mazda. ☮️Need more words. Done. More
Made a virtual purchase online! Joe was a great salesperson who gave us a virtual tour of the truck, answered lots of questions and made the transaction easy. The dealership also delivered the truc salesperson who gave us a virtual tour of the truck, answered lots of questions and made the transaction easy. The dealership also delivered the truck to our door, which helped in our buying decision. More
I contacted Josh about getting an administrative key made for my car since it was going to be at the body shop for other repairs. He told me he would take care of getting the car from them and doing the work for my car since it was going to be at the body shop for other repairs. He told me he would take care of getting the car from them and doing the work (I also added an oil change) and would return the car to the body shop for pickup. Great job! Made to process so easy.. thanks Josh! More
Our experience was outstanding from salesman to sales manager and finance manager. We have nothing but great things to say. About the Depaula family. I only wish they were a little closer. manager and finance manager. We have nothing but great things to say. About the Depaula family. I only wish they were a little closer. More
I was searching for a regular cab f350 they had exactly what I was looking for and the price was comparable to other dealers. They answered all of my questions over the phone, we did the entire deal over t what I was looking for and the price was comparable to other dealers. They answered all of my questions over the phone, we did the entire deal over the phone and they had the truck ready that night for me to pickup. I went in for 15 min for some paper work and I was out of there. Couldn’t have asked for a smoother transaction. More
Poor communication between customer and dealership, had vehicle for almost a full week, supposed to be a few days, returned vehicle without resetting oil life, no new sticker, and grease or oil hand print vehicle for almost a full week, supposed to be a few days, returned vehicle without resetting oil life, no new sticker, and grease or oil hand prints over hood and side panels, didn’t bother to run it through a car wash before returning vehicle however the problems with the vehicle appear to have been fixed. More
Zach, Michael and Nate were 1st class. Everything was done in a professional yet comfortable way. I would definitely use your dealership again without hesitation! done in a professional yet comfortable way. I would definitely use your dealership again without hesitation! More