Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
4,550 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,550 reviews
November 26, 2019
Always quick and work done correctly DePaula made car buying a pleasure. But after buying, service is what's important. They always accommodate my times. I drive right inside the shop and DePaula made car buying a pleasure. But after buying, service is what's important. They always accommodate my times. I drive right inside the shop and get the work order written up right away. The service is qiuck, and while you wait, there is coffee and snacks and free WiFi. I recommend this dealer More
by kgerfin217
Employees Worked With
November 26, 2019
Long time customer, always good service, even back when it was Ford Orange, I love that Richie and Lenie are still there. Quality service, I love the Ford Service card it was Ford Orange, I love that Richie and Lenie are still there. Quality service, I love the Ford Service card More
by Kevin
Employees Worked With
November 21, 2019
A friendly and efficient place -- plus they always have apples right next to some sweet treats for a snack while you wait...everyone is always so nice. . apples right next to some sweet treats for a snack while you wait...everyone is always so nice. . More
by fordescapeguy
Employees Worked With
November 20, 2019
Carl was great! I had never bought a car from a dealership before so was worried I would be pressured or not be able to make it all work for the price I needed. Carl I had never bought a car from a dealership before so was worried I would be pressured or not be able to make it all work for the price I needed. Carl was so great with showing me vehicles and making sure I got what I was looking for and that I was within my budget. Carl and all the other staff made the process easy and stress free. Highly recommend! More
by 001
Employees Worked With
Carl Brickley
November 20, 2019
Patrick is friendly, helpful, and very knowledgeable about all the vehicles on the lot. He was able to find a vehicle to fit my needs and explained everything throughout the sales process. about all the vehicles on the lot. He was able to find a vehicle to fit my needs and explained everything throughout the sales process. More
by Ambibamz
Employees Worked With
Patrick Riolo
November 19, 2019
Lenny is the best! I enjoy bringing in my vehicle especially when the service advisor Lenny is there. He is always welcoming, reviews what is needed and is thorough. I enjoy bringing in my vehicle especially when the service advisor Lenny is there. He is always welcoming, reviews what is needed and is thorough. More
by gpimente
Employees Worked With
Service Dept. - Lenny
November 18, 2019
Had warranty service and recalls . All completed in a timely manner. Quick and professional service . All questions were answered . When returning my loaner truck ( it is nice to have the same vehicle yo timely manner. Quick and professional service . All questions were answered . When returning my loaner truck ( it is nice to have the same vehicle you drive) my truck was brought up and running. Nice touch . More
by arb989
Employees Worked With
Michael DeMartino
November 18, 2019
Hands down best service got me in and out a pleasure to do business with. Ron was happy to help me one of the mechanics got right on the job out in no time do business with. Ron was happy to help me one of the mechanics got right on the job out in no time More
by Bill
Employees Worked With
Ron in service , Paul Archer
November 18, 2019
State Inspection I was on time for my scheduled oil change and they were timely with the inspection. They did a good job. My service rep and the cashier were both ve I was on time for my scheduled oil change and they were timely with the inspection. They did a good job. My service rep and the cashier were both very polite and friendly. More
by Doc Holiday
Employees Worked With
Other Employees :
I failed to get the name of the service rep that handled me and my vehicle. I hope it was one of the above., Danny Mojica
November 18, 2019
Mike DeMartino has turned this service department into a class act . Even though I have contacts at closer dealerships I will use DePaula when ever there is a problem out of my scope of expertise. Your loan class act . Even though I have contacts at closer dealerships I will use DePaula when ever there is a problem out of my scope of expertise. Your loaner truck is great and everyone is very helpful. Thanks again Mike More
by arb989
Employees Worked With
Mike DeMartino
