DePaula Ford

Joe Sheer always kept in contact with me and promptly returned calls and answered any questions I had. He worked hard to get me the deal I was looking for. We worked almost 3 months on getting the deal returned calls and answered any questions I had. He worked hard to get me the deal I was looking for. We worked almost 3 months on getting the deal closed. Other dealers I was talking with kind of gave up after a few calls or a visit. More

Great and professional customer service Lenny was excellent. His customer service was professional, simple and helpful. The video update of my service exceeded expectations and the service w Lenny was excellent. His customer service was professional, simple and helpful. The video update of my service exceeded expectations and the service was completed quickly. More

Good service, good deal. The salesman really went out of his way to make sure I got the perfect car even when the Corona virus restrictions made things very difficult. I stil The salesman really went out of his way to make sure I got the perfect car even when the Corona virus restrictions made things very difficult. I still need to get another key because only one was with the car and the virus caused the sales area to close so I am waiting for a call about the key. Crazy times but Depaula salesperson Kris Bain made things easy. More

A pleasure to work with, found a fair deal with no high pressure sales tactics. A smooth transaction from sales to finance. Would recommend Depaula Ford to friends and family. pressure sales tactics. A smooth transaction from sales to finance. Would recommend Depaula Ford to friends and family. More

Excellent Customer Service Steve provided outstanding customer service and keep me informed every step of the process while my truck was being worked on. They promised me a time Steve provided outstanding customer service and keep me informed every step of the process while my truck was being worked on. They promised me a time when the work would be done, it was completed on time. More

Great experience. Everyone was super helpful though every step of the process. Would highly recommend to friends and family. I would also definitely go back and purchase another vehicle from here. step of the process. Would highly recommend to friends and family. I would also definitely go back and purchase another vehicle from here. More

Had tires rear brakes and a alignment done. My experience was great. They were professional and they did a great job on my car. I would recommend De Paula to any that"s looking for a car or for My experience was great. They were professional and they did a great job on my car. I would recommend De Paula to any that"s looking for a car or for service. More

Best purchase I ever made The salesman Kris and Business Manager Frank were outstanding. they took the time to explain all options to me. I would recommend to anyone that w The salesman Kris and Business Manager Frank were outstanding. they took the time to explain all options to me. I would recommend to anyone that when they are ready to buy a new car to see these two professionals . Great job guys!!! Love my car :) More

Will NEVER buy from DePaula again On 2/12/20 a check engine light came on in my 2018 Ford Focus. I was told that problem was due to rodents chewing car wires and the repair would cost On 2/12/20 a check engine light came on in my 2018 Ford Focus. I was told that problem was due to rodents chewing car wires and the repair would cost about $500. This car had 11,344 miles at the time of service. I asked the service department if cost of repair could be covered by dealer or discounted as this was not my fault, but they refused. I feel that this is poor customer service, damage to car was not my fault and I should not be responsible for repair of $475.24 on a car with less than 12,000 miles. Additionally, several years ago when this happened with my Subaru the cost was covered up to my deductible. More

Great buying experience but bad timing on my part, with a pandemic at bay everything has been a little different than expected but DePaula Ford is a high quality sales center, great people and knowledgeable pandemic at bay everything has been a little different than expected but DePaula Ford is a high quality sales center, great people and knowledgeable More