DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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service operation at Depaula is THE BESTall employees service operation at Depaula is THE BEST all employees are extremely nice and helpful, and work is always completed timely and correctly. and cost i service operation at Depaula is THE BEST all employees are extremely nice and helpful, and work is always completed timely and correctly. and cost is very reasonable. More
Zak was very helpful! We had a lease that we were going to buy out and give to my Father in Law , then lease another new vehicle. Zak made this happen very quickly. He made phone calls to the insurance com to buy out and give to my Father in Law , then lease another new vehicle. Zak made this happen very quickly. He made phone calls to the insurance company from home before coming into work. Zak keep us informed every step of the way and we would highly recommend him. More
We went to DePaula because they had a large selection of Ford Explorers. Their sales people were very good and took care of us immediately and assisted with what we were looking for. Ford Explorers. Their sales people were very good and took care of us immediately and assisted with what we were looking for. More
Shuhab sold both myself and my husband our leases. Even though he was very busy he made sure we knew we were important to him, always with a smile on his face. The whole process was quick and seamless and though he was very busy he made sure we knew we were important to him, always with a smile on his face. The whole process was quick and seamless and no one batted an eye when we brought our two kids to sign paperwork! Mike was super sweet while we signed the lease and got us in my new car in record time. More
I would definitely have to give Depaula 5 stars for their service on repairs to my vehicle especially the service manager Justin. He went out of his way to insure the vehicle was correctly repaired processed service on repairs to my vehicle especially the service manager Justin. He went out of his way to insure the vehicle was correctly repaired processed and made us feel like our car was important and that we were important. The service adviser. Crystal was awesome. She started the process of repairs and couldn't ask for a better service adviser. She did everything to make our car right. Thank you More
Polite, professional, Josh stuck with it and saw that the work got well done. I would go here again. The wife will probably take her care here now. By work got well done. I would go here again. The wife will probably take her care here now. By More
Depaule Ford service department is friendly and efficient. My truck was ready when promised and the work was done as expected. A great experience as usual. efficient. My truck was ready when promised and the work was done as expected. A great experience as usual. More
I had a great visit . I also already sent a great review survey shortly after my visit . More words are not necessary to Thank you survey shortly after my visit . More words are not necessary to Thank you More
Had a great experience with the help of Kris Bain. We ordered a new truck and he was professional and extremely helpful through the process. Would definitely work with him again. ordered a new truck and he was professional and extremely helpful through the process. Would definitely work with him again. More