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DePaula Ford

Albany, NY

4.6
4,565 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,565 reviews

March 24, 2021

service operation at Depaula is THE BESTall employees service operation at Depaula is THE BEST all employees are extremely nice and helpful, and work is always completed timely and correctly. and cost i More

by FireFighterBarry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Demartino, Crystal Blackman
Mar 25, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 24, 2021

Zak was very helpful! We had a lease that we were going to buy out and give to my Father in Law , then lease another new vehicle. Zak made this happen very quickly. He made phone calls to the insurance com More

by Steve L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zak Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

DePaula Ford responded

Thank you so much for the review! If there's anything we can help with in the future, don't hesitate to reach out.

March 24, 2021

We went to DePaula because they had a large selection of Ford Explorers. Their sales people were very good and took care of us immediately and assisted with what we were looking for. More

by trudyclaudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Foster, Kris Bain
Mar 24, 2021 -

DePaula Ford responded

Thank you so much for the review! If there's anything we can help with in the future, don't hesitate to reach out.

March 24, 2021

Shuhab sold both myself and my husband our leases. Even though he was very busy he made sure we knew we were important to him, always with a smile on his face. The whole process was quick and seamless and More

by Cas130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Moolick, Shuhab Noory
Mar 25, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 24, 2021

I would definitely have to give Depaula 5 stars for their service on repairs to my vehicle especially the service manager Justin. He went out of his way to insure the vehicle was correctly repaired processed More

by Farchino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crystal Blackman
Mar 25, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 24, 2021

Polite, professional, Josh stuck with it and saw that the work got well done. I would go here again. The wife will probably take her care here now. By More

by Joe califano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Brogue
Mar 25, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 24, 2021

Depaule Ford service department is friendly and efficient. My truck was ready when promised and the work was done as expected. A great experience as usual. More

by robclarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Blackman
Mar 25, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 23, 2021

I had a great visit . I also already sent a great review survey shortly after my visit . More words are not necessary to Thank you More

by SMDS4950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

DePaula Ford responded

Thank you so much for the review! If there's anything we can help with in the future, don't hesitate to reach out.

March 23, 2021

Had a great experience with the help of Kris Bain. We ordered a new truck and he was professional and extremely helpful through the process. Would definitely work with him again. More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Bain
Mar 24, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

March 23, 2021

He was very nice and helpful he called enterprise for car service he kept us inform about the car and when it will be ready More

by Joystratton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dittmar
Mar 25, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

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