DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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From the first day the aprprasor (either Vick or nick I think) and alicia were very professional and courteous. The work done was extremely satisfying. The pick up was smooth. When I shop for a car in a ye think) and alicia were very professional and courteous. The work done was extremely satisfying. The pick up was smooth. When I shop for a car in a year I will definitely go to depaula More
Brought my vehicle in for a safety recall. While the dealership had it, they damaged it 3x including dropping a tool on it, getting into an accident with it in their parking lot, and causing a leak in t dealership had it, they damaged it 3x including dropping a tool on it, getting into an accident with it in their parking lot, and causing a leak in the sunroof which resulted in the sunroof controls no longer working. While they fixed the damage to the body of the vehicle, they have refused to face or responsibility for the sunroof. They sunroof worked when I brought it to them and was broken when they returned it to me. More
We had a great experience working with the staff at DePaula. From shopping with Zac in the sales department to the final step was no pressure. DePaula. From shopping with Zac in the sales department to the final step was no pressure. More
Great dealership, I like the workers especially Cristal, great customer service and very good at her work. This is the only place I would take my car. My baby drives like new again great customer service and very good at her work. This is the only place I would take my car. My baby drives like new again More
Best customer service and would recommend anybody looking for a Ford. They were very helpful, friendly, and super professional. The process of buying a vehicle was easy. for a Ford. They were very helpful, friendly, and super professional. The process of buying a vehicle was easy. More
Very happy with my experience. Colin McCarthy and Jay Yudzevich made the whole process of buying a car enjoyable again. Both very friendly, knowledgeable, and professional. Yudzevich made the whole process of buying a car enjoyable again. Both very friendly, knowledgeable, and professional. More
Shuhab was the ideal person for us to work with in our car purchase. He was informative but not pushy. He was approachable, friendly and courteous. He provided excellent service and assistance in helping car purchase. He was informative but not pushy. He was approachable, friendly and courteous. He provided excellent service and assistance in helping us identify the right vehicle and get through the purchasing process. Throughout our working relationship he kept me informed of next steps, assisted through minor stumbling blocks and made sure everything was fully prepared when we were ready to pick up the car. He took the time to thoroughly go over the vehicle operations with my daughter to ensure her comfort and safety when she went to drive out of the dealership. In my experience of buying cars and working with car dealers this was one of the most comfortable experiences I have ever had. DePaula Ford is very lucky to have Shu on their team. When making my next vehicle purchase I would want to work with him or Simone just like him. More
While in search of a new Mazda I had the pleasure of meeting Colin McCarthy. He listened to what I said and did not disappoint. Colin was very informative, kind and was able to zero in on my needs for meeting Colin McCarthy. He listened to what I said and did not disappoint. Colin was very informative, kind and was able to zero in on my needs for a new car. I will be referring my friend to him as she is in the market for a new Mazda as well. Kudos to Colin! I definitely vote for Colin as Salesman of the month!! More
Amazing, friendly, helpful, go out of their way, caring, professional, courteous, has their “act together”, prompt, efficient, simple the best, better than all the rest! professional, courteous, has their “act together”, prompt, efficient, simple the best, better than all the rest! More
Depaula Mazda made the whole car buying experience hassle free and enjoyable. They were extremely easy to negotiate with and were great in communicating the status of the car. I would reccomend them to anyon free and enjoyable. They were extremely easy to negotiate with and were great in communicating the status of the car. I would reccomend them to anyone looking for a great car buying experience. More