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DePaula Ford

Albany, NY

4.6
4,566 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,566 reviews

April 23, 2021

Best hassle free buying experience I have had in a very long time! Great pricing . Friendly staff! Great all around experience dealing with all the folks at DePaula!! Highly recommend!!!! More

by Chris Restifo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Fox, Josh Halse, Shuhab Noory
Apr 26, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

April 23, 2021

Great dealership and great customer service! Joe and Frank really worked hard to get what I wanted in a new Ford F-150. Thank you More

by Chad.traeger13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Fattoruso, Joe Shear
Apr 26, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

April 22, 2021

Vince was super nice and answered all my questions. Dealership was very busy and he seemed to be doubled or maybe even tripled up with customers - Despite that he kept checking in on me and did his bes More

by Kelsbzdyk
Recommend Dealer
Yes
Employees Worked With
Vince Smeaton
Apr 26, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

April 21, 2021

My family went to DePaula Ford on 4/19/21 to test drive a 2020 Ford Escape I found on the website. The experience from start to finish was amazing! The manager met us at the door and directed us to Joe Shear More

by christinemarie2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shear
Apr 22, 2021 -

DePaula Ford responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Joe assisted you in such a detailed and customized manner. Give us a call if you have any further questions!

April 20, 2021

Colin was the best! He made sure the car buying experience was seamless and enjoyable. I was 110 percent satisfied with the dealership and all staff encountered. More

by Ann B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colin McCarthy
Apr 21, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

April 19, 2021

Vince is a great guy. Helped us to buy our Ford Transit Connect. It was totally trustful and professional experience for us. Happy to work with Vince! Thanks More

by Metinburak10
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Smeaton
Apr 21, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

April 17, 2021

I worked with Shu to get my new Bronco Sport. He is so personable, friendly, funny and attentive. He kept working with the managers for me until we finally got the right price. Then, after a small cosmet More

by Acboslet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuhab Noory
Apr 19, 2021 -

DePaula Ford responded

We're so glad to read you had such a wonderful experience with Shu! Keep us in mind for all your vehicle needs and let us know if we can do anything to help in the future.

April 15, 2021

No service department in any field is perfect. However, Justin and Mike definitely strive for it. Will absolutely, positively use Depaula Ford again. Great job!!! More

by dhaita529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Demartino, Crystal Blackman
Apr 19, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

April 14, 2021

After the purchase of my truck I was very pleased with the service I was provided with Justin was very helpful and I would definitely do business there again! 10/10 More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

DePaula Ford responded

Thank you so much! We are so glad to read that you had such a positive experience at our dealership. We can't wait to see you again soon!

April 14, 2021

I had a very pleasant experience at Depaula Ford. From the salesman to the tech man at the end. They were fast friendly and efficient. I would definitely recommend them to my friends and colleagues. More

by zippy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Halsey and Josh Rosenblatt 5 stars, Tyler Foster
Apr 15, 2021 -

DePaula Ford responded

Thank you so much! We are so glad to read that you had such a positive experience at our dealership. We can't wait to see you again soon!

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