DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,566 reviews
Best hassle free buying experience I have had in a very long time! Great pricing . Friendly staff! Great all around experience dealing with all the folks at DePaula!! Highly recommend!!!! long time! Great pricing . Friendly staff! Great all around experience dealing with all the folks at DePaula!! Highly recommend!!!! More
Vince was super nice and answered all my questions. Dealership was very busy and he seemed to be doubled or maybe even tripled up with customers - Despite that he kept checking in on me and did his bes Dealership was very busy and he seemed to be doubled or maybe even tripled up with customers - Despite that he kept checking in on me and did his best to get me all set while he bounced between people. More
My family went to DePaula Ford on 4/19/21 to test drive a 2020 Ford Escape I found on the website. The experience from start to finish was amazing! The manager met us at the door and directed us to Joe Shear 2020 Ford Escape I found on the website. The experience from start to finish was amazing! The manager met us at the door and directed us to Joe Shear, who quickly and efficiently guided us through the process. My husband works third shift and needed to be home by 3 pm to go to sleep. Joe and everyone at DePaula worked to get us what we wanted and needed, including out the door with our "new" 2020 Ford Escape. I couldn't ask for a better experience. Even my 16-year-old son, who's never impressed, left and said, "Wow, that was great. It wasn't boring, and I love these cars!" Thank you for everything! More
Colin was the best! He made sure the car buying experience was seamless and enjoyable. I was 110 percent satisfied with the dealership and all staff encountered. experience was seamless and enjoyable. I was 110 percent satisfied with the dealership and all staff encountered. More
Vince is a great guy. Helped us to buy our Ford Transit Connect. It was totally trustful and professional experience for us. Happy to work with Vince! Thanks Connect. It was totally trustful and professional experience for us. Happy to work with Vince! Thanks More
I worked with Shu to get my new Bronco Sport. He is so personable, friendly, funny and attentive. He kept working with the managers for me until we finally got the right price. Then, after a small cosmet personable, friendly, funny and attentive. He kept working with the managers for me until we finally got the right price. Then, after a small cosmetic random mishap happened after the first week, he followed up for me and got it completely taken care of, free of cost. So personable. Was a PLEASURE to work with Shu, I feel like he not only was a great salesman, but a friend on my side!! More
No service department in any field is perfect. However, Justin and Mike definitely strive for it. Will absolutely, positively use Depaula Ford again. Great job!!! Justin and Mike definitely strive for it. Will absolutely, positively use Depaula Ford again. Great job!!! More
After the purchase of my truck I was very pleased with the service I was provided with Justin was very helpful and I would definitely do business there again! 10/10 the service I was provided with Justin was very helpful and I would definitely do business there again! 10/10 More
I had a very pleasant experience at Depaula Ford. From the salesman to the tech man at the end. They were fast friendly and efficient. I would definitely recommend them to my friends and colleagues. the salesman to the tech man at the end. They were fast friendly and efficient. I would definitely recommend them to my friends and colleagues. More