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DePaula Ford

Albany, NY

4.6
4,566 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,566 reviews

May 10, 2021

Vince and Stephanie were outstanding. Professional and helpful. It made my buying process easy and memorable. I highly recommend DePaula Mazda and these two professionals. More

by Jon. Niemczyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie in Finsmce, Vince Smeaton, Crystal Blackman
May 11, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

May 10, 2021

The experience I had with the whole purchasing process was seamless from the first call on the inquiry, test drive, to purchase. Everyone was friendly, polite, and professional. Overall, this was a very More

by Madreilley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Fattoruso, Nickolas Bennett
May 11, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

May 09, 2021

Every part of the transaction exceeded my expectations. I got the car I wanted at the price I wanted, and never felt pressured. Joe Shea and Qasim Dawood are among the best dealership staff I’ve ever worked More

by Kurt E.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Shear
May 11, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

May 08, 2021

Nick was fantastic to work with. Didn’t feel pressured to buy. Walked out very satisfied with our purchase.Would definitely work with Nick. Awesome! More

by abbiedans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Bennett
May 11, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

May 06, 2021

We had a super experience buying our new Mazda from Nick. He was thorough, answered every question, went over our options and helped through every step. He was not pushy and did not pressure us to buy someth More

by J G Burr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Bennett
May 11, 2021 -

DePaula Ford responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that the team assisted you in such a detailed and customized manner. Give us a call if we can help with anything in the future!

May 06, 2021

Everyone was super friendly, very professional and safe with the covid protocol! I totally would recommend family and friends to go through DePaula Ford for their next car! More

by bsheridan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuhab Noory
May 11, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

May 06, 2021

Jay Newell is obnoxious and unprofessional. The way he speaks to people with arrogance and disrespect makes me wish never to do business with this dealership. More

by sanchacar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jayson Newell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Newell Sr.
May 05, 2021

When I walked in I didn’t know what to expect. Nicholas greeted me and helped me through the whole process. Long story short I was driving home my new truck within an hour. I would recommend Nick to anyone More

by nicklloyd44
Recommend Dealer
Yes
Employees Worked With
Jay Yudzevich, Fredrick Maser, Nickolas Bennett
May 11, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

April 28, 2021

The entire process from start to finish in purchasing my new Explorer was a matter of 3 days. It was seamless and beyond efficient. Joe, Alan and the rest of the team went out of their way to make sure that More

by fnd024
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler (walked me through all the features inside), Tyler Foster, Joe Shear
Apr 29, 2021 -

DePaula Ford responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that the team assisted you in such a detailed and customized manner. Give us a call if we can help with anything in the future!

April 27, 2021

Great customer service and a rock star team!!! My experience at DePaula Mazda was superb! Thank you to Joe Shear, Stephanie Cassella & Tyler Rosenblatt for making it so easy and enjoyable to purchase More

by Jen B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Cassella, Tyler Rosenblatt, Joe Shear
Apr 28, 2021 -

DePaula Ford responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon.

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