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DePaula Ford
Albany, NY
4,861 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,861 reviews
January 14, 2024
Was very detailed, and ready to answer questions. Was able to get everything fixed quickly and efficiently Was able to get everything fixed quickly and efficiently More
by Cnichols0825
Verified Customer
January 13, 2024
Luis and Lenny are the heart of your service dept. They truly have the customer in mind. They truly have the customer in mind. More
by DSPRAGU1
January 13, 2024
It was very good and friendly It was very good and friendly. Everyone was very polite and not pushy at all. friendly. Everyone was very polite and not pushy at all. More
by Mtdew77
January 12, 2024
I've been bringing my car there since 2016, but this experience was not as good as it was back then I don't remember but I didn't like the fact that it will cost me $179 to diagnose the problem I was sp experience was not as good as it was back then I don't remember but I didn't like the fact that it will cost me $179 to diagnose the problem I was speaking of and I had three of them not gonna pay that much money before any work is done More
by Wolfford
Employees Worked With
Did not get a name
January 12, 2024
They did a recall and fixed the truck, but in doing so, the tailgate became non functional, I brought it back, and they fixed the tailgate, within a week, the tailgate is back to being non functional. Then the tailgate became non functional, I brought it back, and they fixed the tailgate, within a week, the tailgate is back to being non functional. Then I called to set up an appointment to have it fixed, and need a loaner car for when it is worked on, whoever j spoke to stated they would figure it out and call me back, and I have not received a phone call back and it's been 4 days. I have a 2022 pickup truck and the tailgate is non functioning due to what ever fixes took place when the safety recall work was done. This is approaching unacceptable More
by DENNIS.LOBOSCO
January 12, 2024
I expected some service at my scheduled appointment. Shocked you didn't have a headlight. That was the main reason I made the appointment. Told 2-3 days to get parts. My impression was the work would be Shocked you didn't have a headlight. That was the main reason I made the appointment. Told 2-3 days to get parts. My impression was the work would be done when parts arrived. The person that called to tell me parts were there on Wednesday, she wanted to schedule me for the following week. I said that was not my expectation. They were able to accommodate me. I have more if your interested More
by ellisdonnaj99
January 12, 2024
The inability to get a loaner vehicle so they can solve the problem once and for all has really soured me on ford trucks to the point where my next vehicle is probably not going to be a ford the problem once and for all has really soured me on ford trucks to the point where my next vehicle is probably not going to be a ford More
by yankeezpride
Employees Worked With
Jared... I'm frustrated that I've had to listen to the rear door ajar chime for a month and a half
