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DeMontrond Hyundai
Texas City, TX
463 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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463 Reviews of DeMontrond Hyundai
January 07, 2015
Great Experience for First Time Buyer Had bad experience before and couldn't have picked a better dealership with better salespeople, and awesome manager that genuinely care about customer Had bad experience before and couldn't have picked a better dealership with better salespeople, and awesome manager that genuinely care about customer needs. Highly recommend More
by minervaxo
Employees Worked With
Christian Kopeck
December 29, 2014
Great experience in New Car Purchase. In the last 2 weeks we purchased 2 cars from DeMontrond Hyundai my 2nd Genesis and a Santa Fe. The people we worked with were professional and helpful In the last 2 weeks we purchased 2 cars from DeMontrond Hyundai my 2nd Genesis and a Santa Fe. The people we worked with were professional and helpful with all questions, they met our price and were very fair on our trade-ins. I will come back again for our next purchase and would recommend the dealership to anyone interested in a new car. More
by Amidbro
Employees Worked With
Michele Owens
December 14, 2014
Hands down best car-buying experience ever! I recently totaled my car and began the often dreaded car-buying process. I knew I wanted a new Hyundai Sonata, because I loved my old one. After expr I recently totaled my car and began the often dreaded car-buying process. I knew I wanted a new Hyundai Sonata, because I loved my old one. After expressing my frustration with a couple of terrible experiences at Hyundai dealerships in Houston, a friend of mine recommended DeMontrond Hyundai. Although I had to drive 40 minutes to the Texas City location, it was well worth it! Everyone we dealt with was professional and did not pressure me into anything. I would definitely recommend this dealership when making your next car purchase! More
by utal10
Employees Worked With
Christian Kopeck, Christian Kopeck
October 22, 2014
Excellent Salesmanship Working with Andrew Sharp to buy a Sonata was the most pleasant experience I ever had when buying a car. Andrew was extremely friendly, well versed, Working with Andrew Sharp to buy a Sonata was the most pleasant experience I ever had when buying a car. Andrew was extremely friendly, well versed, and willing to help in any way he could; this also applies to his manager and other staff members. I actually felt like a family member before I Ileft the establishment. When I buy my next car, I will certainly go to DeMontrond and ask for Andrew Sharp. More
by Sandra Bell
October 17, 2014
above and beyond Chris just went above and beyond to find the right car that works within my budget. He made the whole car buying process for me smooth and painless an Chris just went above and beyond to find the right car that works within my budget. He made the whole car buying process for me smooth and painless and helped my get into my very own first car. More
by dimpels_h
Employees Worked With
Chris Graves
October 03, 2014
Keyless remote programming When I began a quest to get a keyless remote programmed I went to Demondtrond because it was close to where I live. But was so glad I did , the people When I began a quest to get a keyless remote programmed I went to Demondtrond because it was close to where I live. But was so glad I did , the people in the service dept. are helpful, and did have some trouble getting the security code for it because it would be the third remote for the car but they worked it out with hyundai and stuck it through to the end. I am 59 and have had to deal with dealership service many times, but have never dealt with people who were so helpful and concerned about making the customer happy especially the manager Benny. Thanks again guys will be dealing with you guys again. More
by jfree1955
Employees Worked With
Benny
September 24, 2014
Service department is the WORST They are incompetent, uncommunicative, and just don't seem to genuinely care. My Hyundai Equus (a $60K luxury sedan!) was there due to multiple dashbo They are incompetent, uncommunicative, and just don't seem to genuinely care. My Hyundai Equus (a $60K luxury sedan!) was there due to multiple dashboard warning lights. They had the car for 29 days (giving it back to me twice, unrepaired, during that time) before finally towing it to Ron Carter to get properly repaired. Not once did their service advisors call with a status other than "it's ready to pick up", car was returned filthier than it was when they got it, appointments were not honored, paperwork was screwed up and not even provided, and advisors are apparently unpunished over such poor customer treatment. Dana McCans, the service manager, was the only one to communicate (after 19 repair days and much frustration on my part) but does not seem to hold employees accountable. General Manager Melissa Demontrond apparently doesn't care to improve her dealership; two phone calls went unreturned. Needless to say, my vehicle will be going to Ron Carter in the future after this months' worth of car drama. More
by sjriley95
Employees Worked With
Dana McCans, Bennie, Daniel
September 08, 2014
easy buying experience All of the staff were very easy to work with and knowledgeable about the cars. Lisa's follow up after our purchase made us comfortable we would be ta All of the staff were very easy to work with and knowledgeable about the cars. Lisa's follow up after our purchase made us comfortable we would be taken care of when it was time for service. More
by jawright
Employees Worked With
Chris Graves
September 01, 2014
Great experience Felt like I could trust Kaylin. I knew I was getting the best deal possible. I'd highly recommend it. Thank y'all for my great experience. Felt like I could trust Kaylin. I knew I was getting the best deal possible. I'd highly recommend it. Thank y'all for my great experience. More
by Memgomez
Employees Worked With
Kaylin bowen, Amy Fraser
August 14, 2014
Awesome Service! I came in looking for a new vehicle and came out with so much more! Our sales associate, Barbie was a complete angel. She made sure we got everything I came in looking for a new vehicle and came out with so much more! Our sales associate, Barbie was a complete angel. She made sure we got everything we were looking for in a vehicle and she was super funny which was a huge plus! Love my new 2014 Hyundai Sonata! More
by courtneyleanne94
Employees Worked With
Barbie Henshaw, Amy Fraser
