DeMontrond Hyundai

Pleasant change from shiftiness and high pressure I went to a large Hyundai dealership in the "just looking" process. We actually found what we liked, but they started crunching numbers, and shifting I went to a large Hyundai dealership in the "just looking" process. We actually found what we liked, but they started crunching numbers, and shifting numbers, and trying to sell the "monthly payment is". The bottom line is I could not get an answer on the price of the car, and we did not want to buy it today. This went back and forth for over an hour with at least 3 offers from the dealer. SO THEN, I sent DeMontrond an email stating what I was interested in. The responded quickly and politely. They asked if and when I wanted to come take a test drive. I showed up and was greeted pleasantly and since I had told them what vehicle I wanted, she grabbed the keys and said "let's go drive it". I was pleased when we returned, so she asked Jeff to give me a good price. He sent over a sheet of paper that spelled out the MSRP, what discount I was receiving, and the bottom line for the vehicle. His first offer was less than the other dealer's third attempt. I thought it was the right price, and I asked him was this a "one time offer?". He said no, it is good until the end of the month at which time Hyundai may change their incentives and he could not control that, but we definitely did not have to do the deal today. I also mentioned that I had already pre approved a loan from my credit union if that would be alright. Jeff said that is fine, but he would like a chance to see if he could do better. I came back the next day, and he had beat my credit union interest rate by almost a half a percent, which over a 60 month loan makes a difference. I went to the finance department, signed some papers, he gave me choices of different warranty upgrades, but said no big deal if I just want to go with the deal on the table. No pressure, but I was made aware of what was available. We signed, and drove off in about 25 minutes. So now I feel like I can look forward to taking my vehicle back for any help or services I may need in the future. Not a feeling of dread that the other dealership gave me. I big thumbs up to this dealership! More

A Pleasant Experience Michelle Owens was the first sales person to greet us when we walked in the front door. We told her we were interested in buying a Santa Fe and after Michelle Owens was the first sales person to greet us when we walked in the front door. We told her we were interested in buying a Santa Fe and after she showed us what they had on the lot we selected a Santa Fe Sport 2.0T, AWD. Michelle showed us how to link our cell phones via bluetooth, how to use the navigation system, etc. She was very helpful and ansered all our questions. It was a pleasant experience and we absolutely love our new Santa Fe Sport. More

Over and Beyond. While waiting to purchase a Santa Fe SUV we were there for several hours and we became very hungry in the late afternoon. We could not get change fo While waiting to purchase a Santa Fe SUV we were there for several hours and we became very hungry in the late afternoon. We could not get change for a $20 anywhere there to use the snack food vending machine. Michelle gave us $5 to use. She was not our salesman for our vehicle. We were able to get what we wanted and returned the change to her and told her we would repay. She said not necessary she was happy to help. What a considerate person. Thank you Michelle! We hope you enjoyed your vacation the next day and we did leave the money for you at the dealership for when you returned from your trip. J.P. and Sheila Greenwalt More

Overall Good Experience. Good experience until financing with Max Ridings. Errors were made and wrong information given. wrong interest rate with first signing and did not col Good experience until financing with Max Ridings. Errors were made and wrong information given. wrong interest rate with first signing and did not collect our down payment. Gave us info to carry death benefit insurance and denied it the next day. Argued with us that he had not told us something that he had. Ended up financing with someone else and not with company financing. Max was fairly new in job and so maybe he will improve his customer skills and be more knowledgeable in the future. We purchased an Elantra 2 1/2 yrs ago and have been happy with this dealership and their service department in the past. More

My2014 Sante Fe Limited Have been looking for awhile for a 2014 Sante Fe Limited both on the iinternet and by calling-found my Sante Fe on-line with a no hassel price-We had Have been looking for awhile for a 2014 Sante Fe Limited both on the iinternet and by calling-found my Sante Fe on-line with a no hassel price-We had no idea who DeMontrond was since we live about 1hr and 1/2 away for Texas City-I called talked with a Rex who was very polite and arranged for me to recv pictures via a text from Kaylin in less than a hour!! Now that is technology-Unfortanately during this time we had a crisis going on with a sick grandbaby- And even though we had to do most of our talking via phone, we were treated with upmost consideration for our situation, everyone was so polite and understanding- Thank Yoiu,Kaylin for being extremely helpful- Thank You Jeff for understanding what family means- We are so happy we found DeMontrond Hyundai More

Recommend to anyone Michelle Owens is a awesome... extremely helpful and fair. after the sale, the service department here is also great. I drive past another hyuandi dea Michelle Owens is a awesome... extremely helpful and fair. after the sale, the service department here is also great. I drive past another hyuandi dealership near my house and go out of my way to use this dealership. More

Mr. Dwain Hoffster We are new to Texas, and ws looking for a hyundai facility to take our 2011 sonata to have it serviced, and we found this one. Everyone Is so nice and We are new to Texas, and ws looking for a hyundai facility to take our 2011 sonata to have it serviced, and we found this one. Everyone Is so nice and very knowledgeable. More

Good Job I went to purchase a 2014 Genesis R-Spec. I wanted a Black one then I wanted a white one and went back and forth. The white one had to be swapped wi I went to purchase a 2014 Genesis R-Spec. I wanted a Black one then I wanted a white one and went back and forth. The white one had to be swapped with another dealer. I finally chose the black car and it is a beauty. The process is a little tedious but each had their job to do More

Short & sweet Went to look at the Santa Fe Sport 2.0T on Friday evening after work. Had plans to visit 5 dealerships on Sat, with appointment times booked and every Went to look at the Santa Fe Sport 2.0T on Friday evening after work. Had plans to visit 5 dealerships on Sat, with appointment times booked and everything, but wanted to see what D-TX City would offer. Met with Michele and explained what we wanted and color, she brought it out and we test drove it. No wandering around the hot and humid lot checking out models required. Michele started the paperwork to provide us a quote and contacted Chris for internet pricing. Amy in financing found what interest options we were comfortable with and got us what we needed to be very happy. Jeff gave us almost blue book on our Frontier trade in, and in just two hours we abandoned the Frontier and drove out in our new SF Sport! Wonderfully forthright and honest about what was achievable, and much quicker that our last purchase which took 6 hours! The other dealerships were very disappointed, but took the canceled appointments well. More

We drove 4 hours and will do it again! We are thrilled with our new Santa Fe! Jeff Cole, the manager, and Michelle Owens did a great job. We will definitely recommend DeMontrond telling e We are thrilled with our new Santa Fe! Jeff Cole, the manager, and Michelle Owens did a great job. We will definitely recommend DeMontrond telling everyone it is worth the trip from Round Rock to League City! I actually have already recommended DeMontrond to my hairdresser. We had looked at Hyundai here in Round Rock but the salesmen were so rude, we wouldn't go back; therefore, we drove 4 hours to buy our car! We found the car we wanted on the internet, called and talked to Jeff Cole about the details. The car was everything he said and we felt more than what we expected. After we made our decision, we made an appointment with Mallory. She was both pleasant and efficient. When we arrived at our appointment, on time, our car was ready, paperwork was ready and Michelle met us at the door, ushered us in, gave us a chair, water, and a BIG smile! Jeff Cole came over to visit with us and explained that even though we had talked with him on the phone that Michelle would be taking care of the paperwork and explaining the details of the car. It was more like visiting someone's home and we were made to feel right at home immediately. Everyone, even those we weren't working with, greeted us with courtesy and a smile. That is so very important! Another nice thing that occurred is the owners saw us on the lot and came out of their office to greet us. We couldn't be happier with our Santa Fe and we will definitely be back to DeMontrond Chevy, next door, later this summer to order our 2015 Corvette! Four hours of travel is nothing for the kind of service we received at DeMontrond Hyundai! More