DeMontrond Hyundai

Excellent, Enjoyable Service I had notibought a new car in quite a while, so I expected a lot of haggling -- but this was not the case at DeMontrond Hyundai. Everyone was very ni I had notibought a new car in quite a while, so I expected a lot of haggling -- but this was not the case at DeMontrond Hyundai. Everyone was very nice and treated me with respect; evey question I had (no matter how elementary) was answered. Since my salesman was new, he did go to management or another salesperson for answers. My experience in buying the 2015 Sonata was an enjoyable exxperience; I will definitely recommend DeMond Hyundai to anyone I know who is looking to buy a car. More

Routine maintenance Normally, the maintenance has been quick and easy here. Last experience was slow, even with an appointment. Had to delay oil change for 8 days beacaus Normally, the maintenance has been quick and easy here. Last experience was slow, even with an appointment. Had to delay oil change for 8 days beacause I was told due to the level of recalls and shortage of maintenance employees, all days were booked. Every other time I have been here, they always wash and vacuum the car. They did neither and it took over an hour. I will rethink the next oil change. I bought my car here and the sales reps were fantastic but had moved to a different job when I had my first oil change. Despite this experience, I love my Sonata! More

Wonderful Experience We have never felt more relaxed at a car dealership than we were at DeMontrond. No pressure at all from our Sales person--Christian Kopeck. We calle We have never felt more relaxed at a car dealership than we were at DeMontrond. No pressure at all from our Sales person--Christian Kopeck. We called ahead and told Christian what we were looking for and he answered all of our questions. He also gave us his direct number to call if we had other questions. We drove 4 hours to meet with him because we were quite impressed with him (his manners and sincerity) and his knowledge of the Equus.. When we arrived, his first concern was our comfort after the drive in, and before we discussed the vehicle. He was extremely knowledgeable and professional, and took as much time as we wanted to go through all of the features of the car. We were quite impressed with this young Veteran (he served in the Navy--I knew we had a good man helping us!!!) and I would definitely recommend DeMontrond, and Christian to anyone looking for a Hyundai. NO crazy sales pitches or gimmicks. AND--Warranty Forever??? Who does that?? Hyundai!! We also worked with Dean, in the Finance department--a very personable and knowledgeable young man who made THAT part of the process less painful than most. The Entire process was so painless that we couldn't believe we were at a car dealership! Thanks guys for a wonderful experience when buying our Equus! Keith and Kris Chustz Baton Rouge, LA More

Refreshing experience! If you are tired of gimmicks and pressured sales, look no further. Michele was prompt and professional every step of the way. She answered any quest If you are tired of gimmicks and pressured sales, look no further. Michele was prompt and professional every step of the way. She answered any questions we had, sent one follow up email and waited to see what we decided. Jeff introduced himself the first day we visited and told us not to hesitate coming to him directly if we encountered any issues or concerns. When it came to pricing, Demontrond was honest and upfront and did not try to add unneeded accessories or gimmick protection packages. The entire process was smooth, and an altogether different experience than one would expect from other dealers in the area. Don't let a free Saturday lunch or other gimmicks down the road keep you from a great deal. Michele and the Demontrond staff will take care of you and you will not regret stopping in! Don't waste hours looking for the right deal when Demontrond can do it all with one stop. More

Don't Go Anywhere Else...Actually, go here AFTER. ...you've been to another dealer...You'll be glad you did!! My wife and I actually won one of those prize cars you see offered in the mailers from ...you've been to another dealer...You'll be glad you did!! My wife and I actually won one of those prize cars you see offered in the mailers from time to time from another dealer. We wanted to trade it up for a Sonata, but in all honesty, they treated us very rudely during that process. I think they were upset that we won the car. In any event, they extremely lo-balled us on the trade-in value of the prize car and really wouldn't negotiate much on the upgrade. So, we went down the road to DeMontrond, who gave us 50% more on the trade!! Enter Christian Kopeck: A delightful man who looks like he can't be more than 15 years old. But don't be fooled: He is a very thoughtful, intelligent, sincere man who served our country honorably in the Nave and is currently in the National Guard or Reserves. The experience at DeMontrond was LIGHT YEARS better than the other dealer up the road. No pressure, honest pricing..no going back and forth games with the sales manager. AND, once we agreed on the price (i'm not sure what happened, but I think they found some other rebate that applies), the final price was LESS than what we agreed on!!! We told him the price we needed to be at to make the deal and he and his sales manager came back ONE TIME with a price that BEAT our requirement. "Nuff said, I would say. And, Christian was there EVERY step of the way, even coming in on his own time to be sure he delivered the vehicle in a proper, professional manner and made sure the dealer add-ons we negotiated were installed promptly and properly. I would HIGHLY recommend this dealer over the Hyundai dealers in the area. And they have my name and number and have my permission to give out if you want a personal reference. Oh, one more thing: The finance process: BEAUTIFUL!!!..While the gentleman DID try to up-sell a couple of things (that's his job, after all), it was pleasant and with no pressure. AND....he came down to a reasonable price on a couple of things we were looking for. By the way: I know the standard theme is to NOT buy an extended warranty, but with the new cars today the likelihood of something going wrong will be some sort of electronic/computer oriented item which are quite expensive to fix. For that reason, we went wwith the extra warranty, on which the finance guy (I can't remember his name...Dane??) negotiated down the price with us. Finally, you can't beat the Warranty Forever deal. Simply have your car serviced according to the manufacturer's schedule and the power train is covered for life!! More

Awesome Experience Best car buying experience ever. Chris worked with me to get everything I wanted. No high pressure at all. Explained all the features to me and even c Best car buying experience ever. Chris worked with me to get everything I wanted. No high pressure at all. Explained all the features to me and even called to check on me and the car on Monday. I also forgot something in my old car and he retrieved it for me. Just awesome!!! I was just looking when I bought this car. Didn't really need one. More

My new dealer I really like the folks at DeMontrond Hyundia. Friendly, professional. Very helpful. I have no difficulty in saying that their service personnel and w I really like the folks at DeMontrond Hyundia. Friendly, professional. Very helpful. I have no difficulty in saying that their service personnel and work is top notch. Even though I wasn't buying a new car, the sales staff was also a pleasure to talk to. I have no complaints, but one wish: I wish they had the ability to do nitrogen filling. Go see them. You will not be disappointed. Dale Mathew More

Satisfied customer.. After moving down here from the northeast, we needed a Hyundai service center for the Santa Fe. Benny was our first contact. He went out of his way to After moving down here from the northeast, we needed a Hyundai service center for the Santa Fe. Benny was our first contact. He went out of his way to rectify our problems, concerns and repairs to our satisfaction. Benny is a credit to the organization. We'll be back and will recommend.... More

Service Department needs some serious employee evaluations! Benny is the sweetest! Daniel is the worst person I've ever had to deal with and he definitely does NOT belong in customer service. He was rude and he Benny is the sweetest! Daniel is the worst person I've ever had to deal with and he definitely does NOT belong in customer service. He was rude and he is the reason I never plan on having my brand new 2014 Hyundai Sonata serviced at Demontrond again. As previously stated my sales experience with Barbie was more then pleasant but the 3-4 visits after that were dreadful therefore I've switched all of my service needs to Ron Carter. I felt more like a burden sitting it your lobby then anything, which is absolutely unacceptable after purchasing a $25,000 vehicle from this establishment. More

Pleasant, positive purchasing experience at DeMontrond! The first person I spoke with at DeMontrond Hyundai was Jeff Cole, Sales Manager. I cannot say enough positive things about my initial, and subseque The first person I spoke with at DeMontrond Hyundai was Jeff Cole, Sales Manager. I cannot say enough positive things about my initial, and subsequent conversations with him. He went above and beyond to assist me in finding the vehicle I wanted, at the price I wanted, along with the package I wanted. He kept his promises regarding the Sante Fe Sport I purchased and I am extremely please with it. We actually met with Michelle today who handled the purchasing process expertly and with ease. Then finance man (I cannot remember his name) was also very nice, personable and efficient. I love the color of my Sante Fe Sport, (Jeff thought I would) the interior and amenities. I give DeMontrond an A++ and will be more than happy to recommend this dealership to all my friends, neighbors and family. More