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DeMontrond Hyundai

Texas City, TX

3.2
462 Reviews

3220 Gulf Fwy

Texas City, TX

77591

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462 Reviews of DeMontrond Hyundai

September 02, 2022

We were dreading buying a new car due to past experiences. Ross Lambert contacted us after a inquiry about purchasing a new 2023 Santa Fe Calligraphy. He was a great pleasure to work with and ha More

by Mr&MrsBill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Northcutt
Sep 03, 2022 -

DeMontrond Hyundai responded

Mr. and Mrs. Bill, your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come.

Sep 03, 2022 -

Mr&MrsBill responded

Was great working with Ross and the Demontrond family.

August 30, 2022

Tony was such an awesome and honest salesman. I drove off the lot with a brand new 2022 hyundai accent and i am so happy with it! More

by Kaylin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tony victoria
Aug 31, 2022 -

DeMontrond Hyundai responded

Wow, thank you Kaylin for such an amazing review! We can't think of anything else that excites us more than to hear that we have made our customers happy. We hope to have earned your business in the future.

August 28, 2022

I have visited many car dealerships recently. DeMontrond was by far the best experience I had. James Anderson was a wonderful salesperson. He was very upfront and helpful. Every person I encounte More

by mmcquaglia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Anderson, and finance, ?Van?
Aug 29, 2022 -

DeMontrond Hyundai responded

Mmcquagilia, your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come.

August 25, 2022

Tony was very helpful in finding us the perfect vehicle for our family. Highly recommend! More

by ShelbyW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Victoria
Aug 26, 2022 -

DeMontrond Hyundai responded

ShelbyW, we appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.

August 09, 2022

Online service scheduling tool does not work and no one will pick up the phone when trying to schedule service. What is wrong with this level of customer service? More

by dirisley1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Faust
Aug 10, 2022 -

DeMontrond Hyundai responded

First, we’d like to thank you for your feedback and for your patronage, dirisley1! Please know that we take customer care and satisfaction very seriously. At your earliest convenience, would you please send your best contact information to: customerexperience@4040group.com so that we may further look-into your review? Thank you again and we look forward to hearing back from you soon!

August 05, 2022

No bologna with Tony! Was not a horrible experience as the car buying experience can tend to be. Check in with Tony V and leave hap-py! More

by Candice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Victoria
Aug 05, 2022 -

DeMontrond Hyundai responded

Candice, thank you for writing this great review and recommendation! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us

August 04, 2022

Smooth process! Customer service was great! Bought two cars! Justin Mata is professional and was very patient with us. The wife and I looked at multiple cars and tes More

by Jake Akromas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Mata
Aug 05, 2022 -

DeMontrond Hyundai responded

Jake, we really do appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive service needs. We hope that if you require automotive assistance in the future, you won’t hesitate to reach out to us.

July 25, 2022

Mark Booth made this the easiest car purchase I've ever made! No haggling no pressure he actually listed. More

by Kayla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Booth
Jul 26, 2022 -

DeMontrond Hyundai responded

Wow, thank you Kayla for such an amazing review! We can't think of anything else that excites us more than to hear that we have made our customers happy. We hope to have earned your business in the future.

July 15, 2022

I have been pleased every time I deal with them. Good people to deal with. More

by ldlmjl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Victoria, Kelly in finance
Jul 16, 2022 -

DeMontrond Hyundai responded

Thank you for your review and your continued loyalty to our dealership, ldlmjl! We are glad to know our team provided you with another five-star experience. We hope to see you again soon!

July 08, 2022

My daughters new car has been in the service dept since June 1st for a shattered sunroof. The dealership was vandalized and they claim the mid pipe was stolen, Fixed it only to determine that the flex pipe More

by Rory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Wolff
Jul 09, 2022 -

DeMontrond Hyundai responded

Thank you for the feedback, Rory. Please know that customer satisfaction is paramount to us, as we will be escalating your concerns to our upper management team for review. Would you kindly send us your best contact information to: customerexperience@4040group.com so that we may further look into this for you?