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DeMontrond Hyundai

Texas City, TX

3.2
463 Reviews

3220 Gulf Fwy

Texas City, TX

77591

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463 Reviews of DeMontrond Hyundai

July 08, 2022

My daughters new car has been in the service dept since June 1st for a shattered sunroof. The dealership was vandalized and they claim the mid pipe was stolen, Fixed it only to determine that the flex pipe More

by Rory
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Wolff
Jul 09, 2022 -

DeMontrond Hyundai responded

Thank you for the feedback, Rory. Please know that customer satisfaction is paramount to us, as we will be escalating your concerns to our upper management team for review. Would you kindly send us your best contact information to: customerexperience@4040group.com so that we may further look into this for you?

July 01, 2022

Ross, the Salesperson, was very personable and took his time with us. Kelly in Finance was a joy to work with. It was a great experience. This time, since this is my 2nd Santa Fe from Demontron, I wasn't t More

by C McNeal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Lambert
Jul 02, 2022 -

DeMontrond Hyundai responded

Thank you for the feedback and your loyalty to our dealership, C McNeal! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

June 24, 2022

I was just driving around looking for a car and stopped at this dealership when I met Justin Mata he was very helpful no pushy at all just answered all my questions and let me make my own decisions which w More

by Vickysauthenticcooking
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Mata
Jun 25, 2022 -

DeMontrond Hyundai responded

Thank you for the recommendation and for sharing your experience with us, Vickysauthenticcooking! We couldn't be happier that you enjoyed your experience here at our dealership and that Justin was there to provide you with such exceptional service! Thank you again and congratulations on your new vehicle.

June 21, 2022

I first started my car buying experience by going to a different dealership at the recommendation of my work and it was an awful experience they kept trying to switch numbers around and charge way too muc More

by kayladuggan00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Booth
Jun 22, 2022 -

DeMontrond Hyundai responded

Your kind words mean a lot to us, kayladuggan00! We appreciate your feedback and are happy to hear that Mark was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs.

May 29, 2022

Great service, although it was a little hurried because it was near closing time. Quentin Colelli was very helpful throughout the whole process. I started talking to him through text since I began my buyin More

by Veronica_yvonne@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quentin Colelli
May 30, 2022 -

DeMontrond Hyundai responded

Veronica, thank you for recognizing your experience at DeMontrond Hyundai! It's wonderful to hear Quenten and our team was helpful during your visit. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business.

May 28, 2022

Mark Booth made my experience smooth and easy, it was a pleasure doing business here. More

by Marina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
May 31, 2022 -

DeMontrond Hyundai responded

Marina, your positive feedback means so much to the DeMontrond team! We look forward to assisting you with all your automotive needs in the future.

May 27, 2022

I used to love this place but my car has been in collision for the last 3 months being fixed. It should have been totaled but GEICO says it has to be fixed. I was told 3 weeks ago that it was being More

by hedgiemom
Customer Service
Recommend Dealer
No
Employees Worked With
Clint Walker, Adrian
May 28, 2022 -

DeMontrond Hyundai responded

Thank you for the feedback, hedgiemom. Please know that customer satisfaction is paramount to us! We will be escalating your concerns to our upper management team for their review. Would you kindly send us your best contact information to: customerexperience@4040group.com so that we may further look into this for you?

May 28, 2022 -

hedgiemom responded

ruthstitch@aol.com

March 25, 2022

Tony Victoria is a great salesman. He took his time and answered all my questions about the Palisade. I appreciated that he did not hover or blow up my phone. He called me in a good am More

by jkindred_14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Victoria
Mar 25, 2022 -

DeMontrond Hyundai responded

Thank you for the feedback, jkindred_14! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to getting you into your new Palisade when you are ready!

February 16, 2022

My wife and I were very pleased with the service and attention of Jason very good sales experience More

by k-pruitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Bateast, Bill Rees, David Wolff, Syed Zaidi, Robert Faust, Brad Northcutt
Feb 17, 2022 -

DeMontrond Hyundai responded

Thank you for the feedback and your family's patronage to our dealership, k-pruitt! Please let us know if there is anything else, we can do for you, as we look forward to serving you again down the road. Congratulations on your new vehicle!

January 14, 2022

James and Kelly were fantastic. We appreciate the time they took with us. All of our questions were answered. We drove over 70 miles to shop there and it was worth it. More

by bhartt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James And Kelly
Jan 15, 2022 -

DeMontrond Hyundai responded

Thank you for taking the time to share with us, bhartt! The goal of the DeMontrond Hyundai team is to ensure a painless and enjoyable purchasing process for each of our customers. Congratulations on your new vehicle!

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