DeLong Ford, Inc.

Excellent Customer Care I was in a rough spot with my transportation. Thanks to Doug and DeLong Ford my family and I are in a safe, new, and reliable vehicle! I was in a rough spot with my transportation. Thanks to Doug and DeLong Ford my family and I are in a safe, new, and reliable vehicle! More

Smooth, painless process I had narrowed down my search utilizing their website. I walked in and BJ helped to further narrow my choice by explaining vehicle specifics with the I had narrowed down my search utilizing their website. I walked in and BJ helped to further narrow my choice by explaining vehicle specifics with the ones I had in mind. I test drove one and knew I had found my new vehicle. BJ was friendly, easy going, and responsive to questions and concerns. He was knowledgeable and helpful in helping me get to know all the “bells and whistles” before I officially took my new car off the lot. Woody was also friendly and helpful as we went over all the paperwork and made that process smooth and as painless as possible. The overall process was so smooth and straightforward. More

Great service I am very happy with the DeLong team! The knowledgable and friendly staff made my car buying experience excellent. Thank you Johnathan, Doug and Woody I am very happy with the DeLong team! The knowledgable and friendly staff made my car buying experience excellent. Thank you Johnathan, Doug and Woody More

Out of state purchase Brenda made the purchase from 913 miles away easy. Car arrived sooner than anticipated in CT right to our driveway! Would absolutely recommend DeLong Brenda made the purchase from 913 miles away easy. Car arrived sooner than anticipated in CT right to our driveway! Would absolutely recommend DeLong to anyone local or distant! More

Helpful and Friendly Everyone at Delongs is very friendly. Whether you are in the sales office showroom or maintenance area. Mike Woods, was great at helping me get the b Everyone at Delongs is very friendly. Whether you are in the sales office showroom or maintenance area. Mike Woods, was great at helping me get the best deal and the financing very quickly. What is amazing is Delongs is always improving on their dealership. Even under their sales lot renovation, business continues on. More

Love Brenda! She’s awesome!! Brenda is the best! From her initial call to all the follow ups. I have never met Brenda in person because we’re about 300 miles from the dealer, but Brenda is the best! From her initial call to all the follow ups. I have never met Brenda in person because we’re about 300 miles from the dealer, but she made my wife and I feel like family right away. She provided all the pictures I needed to make a decision. She was basically my eyes thru the whole process. The car had nicks and scratches and they painted the hood and touched up scratches. Car was delivered and we love it. Even minor issues afterwards were resolved smoothly. If you want to be treated like family, Brenda is the one I would highly recommend. She’s awesome!!! More

Always very helpful Have dealt with Delong Ford since I moved here to Dwight in 2002. Bought my very first new car here in 2003. The staff and service go out or their way Have dealt with Delong Ford since I moved here to Dwight in 2002. Bought my very first new car here in 2003. The staff and service go out or their way to help with any problems that come up. Passing by the lot every day noticed a 2005 Mustang, had to have it!. Talked with Doug and came up with a very reasonable monthly plan that I could afford. Thanks to "Woody" and Jhon for their help to. Could not get this car without their help. Thanks to all of you, finally have a Mustang that I always wanted since high school but could not afford. More

Great Dealership After searching on multiple websites looking for F-150s in a 75 mile range, Delong dealership consistently had the best selection and the lowest price After searching on multiple websites looking for F-150s in a 75 mile range, Delong dealership consistently had the best selection and the lowest prices. BJ Johnson helped me find the exact truck I wanted. He was excellent about keeping in touch and showing me trucks that were in my price range and with all the features I wanted. I told them what I could afford as a monthly payment and they made my #1 choice truck affordable for me. Thanks again BJ and Delongs for the awesome new ride! More

Best in Class Service, Fantastic Product I had a wonderful experience in purchasing my F-150 through DeLong. Doug was informative, responsive, and easy to work . Because I live an hour away I had a wonderful experience in purchasing my F-150 through DeLong. Doug was informative, responsive, and easy to work . Because I live an hour away, I was limited in the number of trips I could make to test drive the real thing but Doug was extremely helpful working with me over the phone and email to pin point exactly what I wanted. I brought my new truck home on just my second trip to Dwight! And I was very pleased with the fair price I received on my trade-in and the financing options offered by Mike I would definitely recommend Doug and the rest of the DeLong team to anyone looking for a fantastic truck buying experience. More

Top shelf in every respect. Bottom line, you will not find another dealership and service department as professional (no hype or hard sell) with better customer service than this Bottom line, you will not find another dealership and service department as professional (no hype or hard sell) with better customer service than this one! Do yourself a favor and come out to DeLong Ford.....you wont regret it!! More