David Taylor Chrysler Dodge Jeep Ram of Belleville

Arrogant Sales Manager I contacted Oliver C Joseph and asked to speak with the Sales Manager. I spoke with Harley first and offered him the opportunity to beat or at least m I contacted Oliver C Joseph and asked to speak with the Sales Manager. I spoke with Harley first and offered him the opportunity to beat or at least meet a deal I had received from another dealer for a new car I wanted to purchase. I told him I would like to keep my business local and if they could at least meet the deal I would buy from them. I shared the specifics I was looking for and the details of the other offer I had on the table. He said he would call me back, 4 hours later I had to call back. He was receiving a new load of vehicles in and they took a message. Another Sales manager returned my call and I wish I would have wrote his name down, but quite frankly I was so caught off guard by the whole conversation that I simply forgot. I repeated my earlier conversation that I had with Harley and mentioned I would like to extend an offer for them to beat or meet my currant deal. Before I could even give him the specifics or the deal I was interrupted and received a 15 minute lecture about "HOW NO ONE IN THE STATE OF ILLINOIS COULD BEAT HIS PRICES"! Seriously for 15 min I heard this over and over! Finally he took my specifics and as soon as I shared my deal he said "I bet I know who offered you that deal" I said I wouldn't deny or confirm that information. He then proceeded to tell me that I could just go buy that new car from them! I replied with no problem and that is exactly what I did and I got the exact deal I wanted! I don't mind having to drive 20 minutes, but its unfortunate that the local dealer has such an arrogant self-righteous person representing their company. I guess I can look at this in a positive way and realize I was saved from doing business with the likes of Oliver C Joseph! I will never do business at this establishment EVER! More

great experience I recently purchased two new vehicles at OCJ. One was a jeep wrangler and the other was a jeep renegade. From the time my wife and I entered the deale I recently purchased two new vehicles at OCJ. One was a jeep wrangler and the other was a jeep renegade. From the time my wife and I entered the dealership, to the signing of the paperwork, everything about the purchase was hassle free. Jason Joeiner was our salesman and he could not of been any more help. He answered every question we had and was very professional. I am very satisfied with Oliver C Joseph dealership and want to give special thanks to Jason Joeiner. Great job to all the workers and I will be back in the future. More

Increased sales price on contract without informing buyer First off I want to state that I not not find the sales rep Dan at fault on this dispute since I found him to be very professional & couteous to my ne First off I want to state that I not not find the sales rep Dan at fault on this dispute since I found him to be very professional & couteous to my needs. I believe the increase of the sales price was not under his control where the dealership descreetly changed the sales price on the contract document on the vehicle without warning that they had done so in order to meet my request on trade-in value. I first verfied Internet Sales Price as $28,916 on this 2014 Dodge Challenger 2dr Cpe R/T Classic Stock #: 10413 with sales rep & had seen it written on the paperwork generated by sales rep. I disputed my trade-in value & the dealership sales manager came back by splitting the difference of what I desired for trade-in focusing all my attention on how they met my request by discounting the "Moose warranty" from $1,000 to $600 but never told me on their intent of not honoring the internet sales price as I saw on the paperwork. Unfortunately, I signed the agreement without noticing the sales price increase of $995 from the internet sales price until I got home that night. I confronted the dealership by on-line internet then by email reply several times last week but could not confront them personally since I work in Kentucky. The business never responded to my concerns or made a good failh effort to explain their action other the on-line link reply followed by an email reply from Kelly that talk that she had forward my concerns to sales. I believe that the dealership was"unethical" with their intention of deceiving me on the sales price without the coutesy of letting me know that they had changed the sales price. I have the right to ask for a valid and sincere explanation where there should be some type of settlement if in fact they had all intentions of deceiving the buyer. More

Several cars After purchasing several cars I am still satisfied with this dealership! Great job guys, I'll be back for another, and will always have service done t After purchasing several cars I am still satisfied with this dealership! Great job guys, I'll be back for another, and will always have service done there. More

QUICK AND EASY HAD A 4 PM APPOINTMENT TO TEST DRIVE RAM 1500 4 X 4.GOT THERE AND TRUCK WAS OUT FRONT READY AND DETAILED.NEGOTIATED FOR THE TRUCK,GOT WHAT I WANTED AN HAD A 4 PM APPOINTMENT TO TEST DRIVE RAM 1500 4 X 4.GOT THERE AND TRUCK WAS OUT FRONT READY AND DETAILED.NEGOTIATED FOR THE TRUCK,GOT WHAT I WANTED AND IN AND OUT IN 2 AND A HALF HOURS. THANKS TJ More

horrible! don't do business with these snakes. I gave a down payment on a car - never received any paperwork - never signed a contract - car didn't show up - I told them I wanted my deposit back - I gave a down payment on a car - never received any paperwork - never signed a contract - car didn't show up - I told them I wanted my deposit back - they said "no" - they are still trying to keep my money More

Go see these folks! We had an amazing experience. Everyone went out of their way to see that we were taken care of and satisfied. I would highly recommend this dealershi We had an amazing experience. Everyone went out of their way to see that we were taken care of and satisfied. I would highly recommend this dealership! More

Worst customer service experience I have ever experienced This dealership claims to give customers the VIP service experienced but they don't. They have no respect for their customers. Stay away from this dea This dealership claims to give customers the VIP service experienced but they don't. They have no respect for their customers. Stay away from this dealership! More

great deal thanks i purchased a 2007 van to what i considered a good deal they worked very good with my budget they supplied lunch and got me out in a timely manner had i purchased a 2007 van to what i considered a good deal they worked very good with my budget they supplied lunch and got me out in a timely manner had a check engine soon light come on a day later all i had was a powertrain warrenty but they fixed the problem for me thanks guys will be back again More

the price took my 01 Durango in to get service and they did a great job but when I got the bill I thought it was a little high so I talk them and they worked wi took my 01 Durango in to get service and they did a great job but when I got the bill I thought it was a little high so I talk them and they worked with me and we both agreed on a fair price I thought that was great I would definitely take my Durango back to them. More