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David Scott Lee Buick GMC - Service Center
Crestview, FL
868 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
Service Communication
868 Reviews of David Scott Lee Buick GMC - Service Center
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July 17, 2024
There was a huge lack in communication on the dealerships part. From the initial phone call to set up service, to picking the vehicle up. The customer should be made aware of all the options and the cost a part. From the initial phone call to set up service, to picking the vehicle up. The customer should be made aware of all the options and the cost associated with each option. More
by fastford002003
Verified Customer
July 17, 2024
The first service was done on my vehicle. The work was done quickly with no problems. Also, every employee that walked by asked if we needed anything and was great. I drove from Mobile Ala The work was done quickly with no problems. Also, every employee that walked by asked if we needed anything and was great. I drove from Mobile Alabama to have this service done that's 112 miles one way. More
by maschemmer
July 17, 2024
This dealership takes service to the next level. Whether it is the car buying experience or the service experience, they are 100% customer centered. Whether it is the car buying experience or the service experience, they are 100% customer centered. More
by kevindbowyer
Employees Worked With
Mike Morgan
July 10, 2024
Honestly such a lazy dealership and they obviously don’t care about how they are represented by their filthy cars and lack or effort to make it right. care about how they are represented by their filthy cars and lack or effort to make it right. More
by nicholhardell
Employees Worked With
July 10, 2024
The service was great but the length of time to sit with a kid was not great. The staff was great just needed more updates on why it is taking so long. This was my first time taking my car in and I was clue a kid was not great. The staff was great just needed more updates on why it is taking so long. This was my first time taking my car in and I was clueless to the fact that they do a maintenance check as well. More
by dysonk819
Employees Worked With
Uriel Baza
July 10, 2024
Took my truck in for Perma Plate, Sam had everything set up. Dropped the truck off and they took me to my physical therapy appointment in Niceville and picked me up after. When I got back to the dealershi up. Dropped the truck off and they took me to my physical therapy appointment in Niceville and picked me up after. When I got back to the dealership the truck was done and ready to go. More
by geyoung1961
July 08, 2024
excellent customer service, as well as got me an appointment quickly and the truck back to me quickly as well. appointment quickly and the truck back to me quickly as well. More
by JCHEATHAM
Employees Worked With
July 05, 2024
Got the job done quickly. Good service Great people. Curious, friendly, respectful staff. All good. Good service Great people. Curious, friendly, respectful staff. All good. More
by unckroy1
July 01, 2024
Timely service, easy to make appointment, picked up car on time, driver was excellent, service work was completed as stated. on time, driver was excellent, service work was completed as stated. More
by DMRAUCH
June 30, 2024
Prompt, courteous, professional. The service manager was helpful, transparent, and extremely thorough in explaining the repairs needed, and the repairs required.. I have purchased 11 The service manager was helpful, transparent, and extremely thorough in explaining the repairs needed, and the repairs required.. I have purchased 11 vehicles from this dealership and will continue to return. More
by kevinleibold
